At Pylon, we're building the future of B2B Post Sales.

Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success.

We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by YCombinator, General Catalyst, and a16z and have over 500 B2B companies trusting Pylon to power their customer support and success.

This is a fully in-person role; we do not offer remote or hybrid options.

What you will do

• Own the strategy, planning, and execution for all of Pylon's in-person and virtual events

• Collaborate with cross-functional partners to build pipeline and brand visibility

• Ideate and execute creative, memorable event experiences that differentiate Pylon in the CX space and generate buzz within the community

• Setup weekly private dinners for CX leaders

• Organize monthly in-person meetups for folks that work in customer support, success, and related roles (CS San Francisco Monthly Meetups are a great adjacent example of this)

• Host webinars with CX leaders

• Help us put together the first Pylon conference

• Develop and nurture ongoing relationships with event attendees through post-event follow-up and community building

What we are looking for

• 3+ years experience in B2B events marketing

• Proven track record of generating high-quality leads through event strategy and execution

• You're creative, organized, scrappy, and biased toward action

• You are a people person and like building relationships

• Ability to frequently travel for on-site event coordination

• Excellent verbal and written communication skills

Our perks

🍽 Lunch, dinner and snacks at the office

🏥 Fully covered medical, dental, and vision insurance for employees

🏦 Retirement savings

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite (we're going to Hawaii in September!)

✈️ Relocation and immigration support