At Pylon, we're building the future of B2B Post Sales.

Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success.

We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by YCombinator, General Catalyst, and a16z and have over 500 B2B companies trusting Pylon to power their customer support and success.

About the role: As the Office Manager/Executive Assistant, you’ll play a key role in supporting our founders and keeping our San Francisco office running smoothly. We're looking for someone who's proactive, detail-oriented, and highly organized.

This is a fully in-person role; we do not offer remote or hybrid options.

What you will do:

• Manage office supply inventory, vendor relationships, and day-to-day facilities operations

• Serve as the primary point of contact for visitors, deliveries, and office-related requests

• Coordinate F&B, including weekly breakfasts, daily catered lunches, and kitchen restocking

• Assist with administrative tasks, scheduling, and general support for Pylon’s Co-Founders

• Partner with the Operations Manager to support cross-functional initiatives as needed

What we’re looking for:

• Bachelor's degree or equivalent practical experience

• Excellent written and verbal communication

• Friendly and engaging personality

• Resourceful, proactive, and attention to detail

Nice to haves:

• Experience in an administrative, office coordinator, or similar support role

• Experience working at a startup

Compensation and benefits

• The salary range for this position is $85,000 - $100,000, based on experience

• Medical, Vision, Dental insurance

• 401K

• Unlimited PTO

• Food in the office

• Fun team offsites and events (we just went to Korea and plan to go to Hawaii later this year)

More about Pylon

Traction: We have hundreds of paying customers and are growing fast

Funding: In addition to investment from Y Combinator and General Catalyst, we raised a $17m Series A led by a16z last summer!

Founders: Advith Chelikani, Robert Eng, and Marty Kausas

Team: Currently 35 and growing!