(New grad) Software Engineer
Pylon
Software Engineering
San Francisco, CA, USA
Posted on Thursday, August 1, 2024
At Pylon, we're building the future of B2B Support.
Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support across Slack Connect, Microsoft Teams, Email, In-App Chat, Slack Community—all in one place.
Having recently raised a Series A, we are looking for the next passionate engineers to join our team.
About The Role
We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. Pylon is a tool that thousands of users spend most of their day in.
You might be a fit if the below describes you...
We work with React, Golang, GraphQL, and AWS
You'll join a strong technical team of senior engineers from places like Samsara, Affinity, and Airbnb.
Compensation And Benefits
Post-covid, businesses have started shifting the way they communicate with customers from email to chat platforms like Slack, Microsoft Teams, and Discord. At Pylon, we are building a real-time customer operations platform to help support, success, and sales teams at places like Hightouch, Merge, and Sardine scalably meet their customers where they live.
Just like how Zendesk made email scalable in a support context, Mailchimp made email scalable in a marketing context, and Salesforce & Outreach made email scalable in a sales context, Pylon is making chat scalable across customer-facing functions.
We most often replace Zendesk, Intercom, Salesforce Service Cloud.
Traction: Have hundreds of paying customers and are growing 15% MoM
Funding: Pylon is a Series A startup backed by Y Combinator, General Catalyst, and another unannounced Tier 1 investor.
Founders: Advith Chelikani, Robert Eng, and Marty Kausas
Team: Currently 12: 3 cofounders, 6 engineers, 1 designer, 1 sales, 1 ops. Will double the engineering team over the next few months.
Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support across Slack Connect, Microsoft Teams, Email, In-App Chat, Slack Community—all in one place.
Having recently raised a Series A, we are looking for the next passionate engineers to join our team.
About The Role
We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. Pylon is a tool that thousands of users spend most of their day in.
You might be a fit if the below describes you...
- You dislike meetings and would much rather focus your time on building, being productive, and shipping code
- You have strong engineering fundamentals, code efficiently, and you know what you're great at and what you're less great at
- You thrive when you have autonomy, own as many of the details as possible, and project manage your own work
- You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love
We work with React, Golang, GraphQL, and AWS
You'll join a strong technical team of senior engineers from places like Samsara, Affinity, and Airbnb.
Compensation And Benefits
- Up to $140k + equity
- Medical, Vision, Dental insurance
- 401K
- Unlimited PTO
- Food in the office
- Fun team offsites and events
Post-covid, businesses have started shifting the way they communicate with customers from email to chat platforms like Slack, Microsoft Teams, and Discord. At Pylon, we are building a real-time customer operations platform to help support, success, and sales teams at places like Hightouch, Merge, and Sardine scalably meet their customers where they live.
Just like how Zendesk made email scalable in a support context, Mailchimp made email scalable in a marketing context, and Salesforce & Outreach made email scalable in a sales context, Pylon is making chat scalable across customer-facing functions.
We most often replace Zendesk, Intercom, Salesforce Service Cloud.
Traction: Have hundreds of paying customers and are growing 15% MoM
Funding: Pylon is a Series A startup backed by Y Combinator, General Catalyst, and another unannounced Tier 1 investor.
Founders: Advith Chelikani, Robert Eng, and Marty Kausas
Team: Currently 12: 3 cofounders, 6 engineers, 1 designer, 1 sales, 1 ops. Will double the engineering team over the next few months.