Position Overview

You will play a crucial role in driving visa applications and relevant services, managing client queries, and preparing said visa applications and relevant services. This position blends telecalling duties with multi-channel outreach to ensure a white-glove approach in delivering smooth customer journeys and provide excellent customer service to local and international HNWIs.

The ideal candidate's aim is to close sales, maintain customer relationships, and meet sales targets, contributing to the overall business objectives.

The role also entails added responsibility of customer service and objection handling, which includes meeting customers in person along with agency management capabilities.

Responsibilities

• Lead Management: Reach out to all leads via phone calls, emails, and other communication channels to promote our Services.
• Client Inquiries: Answer questions from prospective clients regarding eligibility, requirements, processes, and benefits of the Golden Visa program.
• Client Coordination: Maintain a consistent follow-up schedule to keep leads engaged and coordinate between clients, agencies, and other stakeholders to ensure timely submission and processing of Golden Visa applications.
• CRM Management
• Document Preparation: Prepare and organize documentations, forms, and reports required for Golden Visa applications.
• Data management - Maintain and update customer databases
• Log all customer interactions, ensuring accurate records for future follow-up and analysis.
  
  

Required Skills

• Advanced proficiency in written and spoken English
• Excellent communication and interpersonal skills
• Highly motivated and target-oriented
• Proven track record in telesales
• Experience with CRM softwares - Salesforce preferred
  
  

Good To Have Skills

• Prior knowledge of the UAE Golden Visa/Will Service/Company Setup process is an added plus