Dealer Onboarding & Financial Implementation Manager

Location: Dallas–Fort Worth, TX Metro — Onsite

Pay Rate: $65,000 – $80,000/year, DOE, plus quarterly performance bonus

A venture-backed, high-growth fintech company building critical financial infrastructure for automotive dealerships and lenders nationwide is hiring its first dedicated Dealer Onboarding & Financial Implementation Manager. This is a rare ground-floor opportunity: you'll walk into an active backlog of signed dealership customers and become the single owner who takes them from signed agreement to fully verified, payment-enabled, and live on the platform.

This is not a sales role, and it's not a pure customer-support seat — it's a hands-on implementation and financial-operations role where precision matters because your work touches real money movement. The company moves fast, avoids micromanagement, and is looking for someone self-directed enough to build the process as they run it.

Role Responsibilities

• Own the end-to-end onboarding process — from signed customer through successful activation and first transaction.
• Coordinate dealership enrollment requirements: business documentation, authorized users, banking/funding information, and required agreements.
• Manage financial verification and payment setup: bank account verification, ACH authorization, funding-source setup, and exception resolution.
• Partner cross-functionally to complete system, DMS, platform, and account configuration.
• Proactively identify blockers and drive them to resolution rather than letting implementations stall.
• Build and maintain repeatable onboarding checklists, workflows, SLAs, escalation paths, and reporting.
• Coordinate customer training and go-live readiness.
• Track pipeline, aging, blockers, time-to-live, and activation metrics.
• Continuously improve the onboarding experience as volume scales.

Compensation & Perks

• Base salary: $65,000–$80,000, based on experience
• Company-wide quarterly performance bonus program
• Potential equity eligibility for top performers as the company grows
• Medical insurance, sental and vision insurance
• Self-directed 401(k) plan (invest in mutual funds, stocks, or bonds of your choice)
• Benefits eligibility begins the first of the month following your start date (30+ hours/week)
• Clear growth path toward a Director-level or leadership role as this function scales — the company builds from within rather than hiring over top performers
• Flexible remote day potential after an initial onsite ramp-up period, based on performance

Requirements

• 2+ years of hands-on experience owning B2B customer onboarding or implementation that includes financial, banking, payment, or identity/business verification
• Preferred: automotive dealership, DMS/auto-tech platform, ACH/merchant onboarding, treasury implementation, or KYB/KYC experience
• Preferred: Bachelor's degree, not required

This position is onsite and does not offer visa sponsorship at this time. Candidates must be authorized to work in the U.S. without current or future sponsorship.

Equal Opportunity Employer: We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable law. This employer participates in E-Verify.