Client Success Support Associate (Career Growth Opportunity)

Location: Scottsdale, AZ (100% Onsite)

Launch Your Career with a Company That Invests in Your Future

Our client, a rapidly growing financial technology (FinTech) company, is seeking motivated Entry-Level Support Associates to join their Scottsdale team. This is an excellent opportunity for recent graduates or early-career professionals looking to gain valuable business experience while building a long-term career.

This is more than just an entry-level position—it's a stepping stone. Many employees begin in this role and advance into departments such as Account Management, Operations, Customer Success, Sales, Training, and Leadership.

About the Role

As a Business Support Associate, you'll serve as a key point of contact for business clients, helping resolve questions, support day-to-day account needs, and deliver an outstanding customer experience. You'll develop professional communication, business operations, and problem-solving skills while working alongside a collaborative team in a fast-paced environment.

If you're eager to learn, enjoy helping others, and are looking for a company where you can grow your career, we'd love to hear from you.

What You'll Do

• Serve as the primary point of contact for business clients via phone and email
• Assist clients with account questions and operational support
• Research and resolve issues while ensuring a positive customer experience
• Document interactions and maintain accurate records using CRM software
• Collaborate with internal departments to resolve client needs
• Develop expertise in company products, services, and business processes
• Build strong communication, critical thinking, and customer relationship skills

Compensation & Schedule

• $17-$18/hour
• Monday-Friday
• Flexible 8-hour shifts between 6:00 AM-5:00 PM
• 1-hour lunch break
• Year-end performance bonus

Qualifications

• Bachelor's degree preferred, or equivalent customer service or professional experience
• Recent graduates encouraged to apply
• Experience in retail, hospitality, banking, restaurants, or other customer-facing roles is a plus
• Strong communication and interpersonal skills
• Positive attitude with a desire to learn and grow
• Organized, detail-oriented, and able to multitask
• Comfortable working in a fast-paced, team-oriented environment

Why Join?

• Clear career advancement opportunities across multiple business departments
• Hands-on training and mentorship from experienced leaders
• Supportive, collaborative company culture
• Exposure to the growing FinTech industry
• Build valuable business and client relationship experience

Benefits

• 2 weeks PTO to start, increasing to 4 weeks with tenure
• 2 weeks paid sick time
• 9 paid company holidays
• Performance-based year-end bonus
• Opportunities for internal promotion and long-term career growth

If you're looking for an opportunity to launch your business career with a company that values development, teamwork, and internal advancement, we'd love to connect with you!