Customer Success & Account Manager – Health & Wellness Manufacturing

Leesburg, FL | Onsite (Hybrid Flexibility After Training)

Up to $65,000 Base + some commission with significant Growth potential into Sales BDR

Thrive in Fast-Paced Environments? Love Building Relationships? Ready to Grow With a Company Experiencing Massive Growth?

We're partnering with a rapidly growing manufacturer in the health and wellness industry that is looking to add an Account Manager to its close-knit team.

This is not a role for someone looking for a slow, predictable day.

This is a role for someone who enjoys solving problems, juggling multiple priorities, building strong customer relationships, and staying calm when things inevitably change at the last minute.

If you're adaptable, organized, confident, and enjoy being surrounded by a high-energy team that works hard and genuinely enjoys spending time together outside of work, keep reading.

What You'll Be Doing:

As an Account Manager, you'll serve as the bridge between customers, operations, production, vendors, and R&D teams to ensure projects stay on track and clients stay informed.

You'll be responsible for:

• Managing customer relationships and serving as a primary point of contact
• Coordinating projects from kickoff through product launch
• Leading customer calls and providing project updates
• Managing timelines, priorities, and project deliverables
• Preparing quotes, cost sheets, and project documentation
• Working closely with Research & Development on new product initiatives
• Coordinating product samples, tastings, and rollout activities
• Communicating delays, challenges, and solutions proactively
• Tracking project progress through internal systems
• Collaborating with production, operations, and vendor partners
• Supporting trade shows and occasional customer visits
• Growing and managing a book of business over time

What We're Looking For:

• 1–3+ years of experience in Account Management, Customer Success, Client Services, Business Development, Project Coordination, Customer Service, Manufacturing Support, Distribution, or related fields
• Strong communication and relationship-building skills
• Ability to multitask and manage competing priorities
• Comfortable working directly with customers
• Strong organizational and follow-through skills
• Experience coordinating projects across multiple departments
• Proficiency with Microsoft Office

Bonus Points For:

• Manufacturing experience
• Health & wellness, food, beverage, supplements, or consumer products experience
• A genuine interest in health, wellness, and consumer products

The people who thrive on this team are:

• Calm under pressure
• Comfortable managing multiple moving parts simultaneously
• Strong communicators who aren't afraid to speak up
• Highly organized and detail-oriented
• Adaptable when priorities shift
• Customer-focused and relationship-driven
• Team players who enjoy collaboration
• Confident enough to handle difficult conversations when necessary
• Able to roll with the punches and keep moving forward

The Culture

This team is known for being highly collaborative, energetic, and supportive. They work hard, move fast, and have built a culture where people genuinely enjoy coming to work. They are looking for someone who can handle a little chaos, communicate openly, stay positive under pressure, and jump in wherever needed.

• Happy Hour Fridays
• Pickleball Tuesdays
• Strong team camaraderie
• Leadership that trusts employees to own their work
• Exposure to multiple areas of the business
• Opportunities to grow alongside a rapidly scaling organization

Benefits

• Medical, Dental & Vision Coverage
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Performance-Based Compensation Growth Opportunities
• Hybrid Flexibility After Establishing Success in the Role

Why Join?

You'll gain exposure to customer strategy, product development, operations, manufacturing, and project management while working directly alongside company leadership.

Most importantly, you'll join a company experiencing significant growth where your contributions will have a visible impact and your career growth can accelerate right alongside the business.

If you're looking for a role where no two days are exactly the same and you want to be part of a high-energy team that values relationships, accountability, and growth, we'd love to hear from you.