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Professional Services Project Manager

Ping Identity

Ping Identity

Sales & Business Development, Operations
United States · Remote
Posted on Wednesday, February 2, 2022

About Ping Identity:

We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

At Ping Identity, we're changing the way people think about enterprise security technology. With our cutting-edge Identity Defined Security platform, we're building a borderless world where people have total freedom to work wherever and however they want.

We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100.

We are looking for a certified Project Manager to work with the Professional Services team at Ping Identity. The Professional Services team is part of our Global Customer Success organization. We provide professional services for identity and access management that support Customer and Workforce identities leveraging Ping software and cloud solutions.

You will report to the North America Project Management Office (PMO) and will play an essential role in Professional Services' commitment to deliver successfully on engagements striving for predictability, repeatability and financial responsibility. We are looking for someone who enjoys leading engagements for external clients and one who can manage a portfolio of medium to high complexity projects. You will have experience in project management best practices, consulting, and leading software/cloud implementation projects. You will join a happy and highly effective team with a focus towards mentorship, team work and personal development. Our goal is not just to make our customers successful, but to take your project management skillset to the next level.

You Will:

  • Be the primary point of contact overseeing engagements delivered by Ping or Ping Partners.
  • Build relationships with customers, partners, and team members
  • Manage a portfolio of complex projects that support external customers
  • Manage outcomes to resolve issues, conflicts, risks, and dependencies
  • Flourish in a collaborative environment, demonstrating teamwork and excellence
  • Provide written/verbal status updates to customer, partners and leadership on all key project metrics
  • Support forecasting, invoicing and resourcing efforts for the Professional Services team