Solutions Architect
PhysicsX
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See open jobs at PhysicsX.See open jobs similar to "Solutions Architect" General Catalyst.IT
New York, NY, USA
USD 150k-240k / year + Equity
About us
The role
What you’ll do
- Partner directly with customers to assess their infrastructure requirements, security constraints, and deployment preferences, serving as the primary technical point of contact throughout the deployment lifecycle
- Build and maintain strong relationships with customer technical teams and stakeholders
- Gather customer feedback and requirements to inform platform development priorities
- Design and execute deployment strategies for customer-owned cloud and on-premise infrastructure
- Troubleshoot complex deployment issues across diverse infrastructure environments, understanding the difference between application and infrastructure bugs and triage internally
- Act as a system validator to ensure our platform works within customer infrastructure
- Continuously apply and improve deployment best practices and standards, and coach colleagues in their adoption
What we’re looking for
- Experience in deploying Kubernetes clusters across a range of cloud platforms (AWS, Azure) and on-premise infrastructure
- Experience with infrastructure-as-code tools, preferably Crossplane, Terraform, and Helm
- Understanding of networking, security, and observability in containerised environments
- Proven track record of working directly with external customers or clients
- Excellent communication skills with the ability to explain complex technical concepts to diverse audiences, including managing expectations and delivering on commitments
- Strong problem-solving skills with a customer-first mindset
- Comfortable presenting to technical and business stakeholders
- Self-motivated with strong project management and organisational skills to empower internal and external teams to prioritise effectively
- Collaborative approach with the ability to work effectively across various teams
- Experience in a customer-led, customer success, professional services, or solutions engineering role is a plus
- Experience in regulated industries or high-security environments is a plus
What we offer
- Equity options – share in our success and growth.
- 5% 401(k) match – invest in your future.
- Flexible working – balance your work and life in a way that works for you.
- Hybrid setup – enjoy our Manhattan office while keeping remote flexibility.
- Enhanced parental leave – support for life’s biggest milestones.
- Private healthcare – comprehensive coverage for you and your family.
- Personal development – access learning and training to help you grow.
- Work from anywhere – extend your remote setup to enjoy the sun or reconnect with loved ones.
$150,000 - 240,000 depending on experience
Seniority will be assessed throughout our interview process
This job is no longer accepting applications
See open jobs at PhysicsX.See open jobs similar to "Solutions Architect" General Catalyst.