You could be an engineer anywhere, why us?

• Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $11T market)
• Work directly with our Head of Platform Engineering, ex-Google and Finch
• Help transform a massive industry and scale us toward a $10 B+ business

About the opportunity:

Given recent economic shifts, logistics providers and shippers want to capitalize on generative AI to drive business efficiency. As a result, many of them are turning to CoPallet, the first end-to-end service of AI agents and logistics experts, to automate their back-office operations. If we can capture this momentum effectively, we’re on track to build the next $10 billion tech company in logistics.

About the Role
You’ll lead the architecture and integration of voice AI into our platform, making voice a core way users interact with our system. You don’t need to be a voice AI expert day one, but you should be comfortable owning backend architecture and balancing tradeoffs around real-time performance, latency, and user experience.

You’ll design real-time voice interaction systems, integrate third-party voice models and services, and build pipelines that connect voice input to agent actions and responses. You’ll also shape Pallet’s product and engineering roadmap.

What You’ll Do

• Design and build scalable, low-latency voice AI infrastructure

• Integrate third-party voice models and APIs with our AI agents platform

• Develop APIs and pipelines linking voice input to agent workflows

• Collaborate with engineering and product teams on system design and architecture

• Potential to lead a team as a product lead

Tech Stack

• Backend: Node.js + TypeScript, Encore framework

• Database: PostgreSQL

• Infrastructure: Google Cloud Platform

• AI/ML: OpenAI, Anthropic, Google Foundation Models, LangChain

• Frontend: React + TypeScript

• Browser automation: Browserbase

Preferred Experience

• Backend engineer with experience building 0→1 platform features and real-time systems

• Comfortable balancing latency, reliability, and UX in voice or streaming data systems

• Skilled in APIs, data pipelines, and integration of third-party AI services

• Startup experience with strong technical leadership skills

• Experience with: GCP and PostgreSQL

Who you are:

• You own the outcome: taking full responsibility to deliver impact end to end, no excuses.

• You move fast but with quality: shipping quickly while maintaining sustainable craftsmanship.

• You experiment relentlessly: embrace a growth mindset, learn from failures, and iterate faster.

• You push beyond limits: no coasting; you raise the bar for yourself and the team.

• You thrive in collaboration: value face-to-face teamwork and contribute actively in our in-office culture.

Interview Process

1. Intro Chat with Head of Talent (30 mins)
2. Technical Screen + Meet and Greet with Hiring Manager (60 mins)
3. Executive Chat - Sushanth, CEO and Founder (30-45 mins)
4. Final Interview, visit our Fidi office, and deep dive into technical and behavioral interviews (~3.5 hours)

Location:

Since we're a small team building 0-1 products, we prefer for candidates to be comfortable working in an in office environment in San Francisco. We typically come into the office 3-4 days a week. Relocation assistance can be provided for interested candidates.

Compensation:

The estimated salary range for this role is $195,000 – $265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Top-Tier Benefits

🩺 Health, Vision, and Dental benefits

🏝️ Flexible PTO

➕ Life Insurance and Accidental Insurance

❤️‍🩹 Short-Term Disability Coverage

💸 Generous salary and equity for all staff

🪜 401k option; helping you save for the future

📚 Yearly learning and development stipend

🚌 Commuter benefits for Bay Area employees

🚘 Uber ride stipend if you ever have to work late in the office

🏡 Remote office home stipend to get you comfy in your space

🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)

✈️ Onboarding trip to San Francisco HQ if you work remotely

🥤 Monthly happy hours

🎉 Annual Company Offsites; our last one was in Napa Wine Country 🍷

Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.