Community Moderator

Ostium

Ostium

Remote
Posted on Mar 27, 2026

Location

Remote

Employment Type

Contract

Location Type

Remote

Department

Customer Success

Ostium is on a simple mission: make it possible for anyone with a digital wallet to trade stocks, commodities, currencies, and crypto with full transparency. No brokers, no freezes, no hidden spreads. We’re replacing the opaque, offshore brokerage model with a transparent, permissionless trading stack built onchain. Every trade, deposit, and withdrawal is verifiable through open, auditable code. We’ve raised $27.9M+ from General Catalyst, Jump, LocalGlobe, Susquehanna (SIG), GSR, Alliance DAO, Soma Capital, Balaji Srinivasan, Meltem Demirors, and others.

Role (Global / Remote)

We are seeking a community moderator to be the first line of support and manage day-to- day activity across our Discord server and Telegram group, ensuring members feel heard, respected, and engaged.

Responsibilities

• Monitor Discord and Telegram channels daily and respond to questions in a timely manner

• Triage and escalate urgent issues, complex cases to senior staff

• Assist with community events, AMAs, and announcements

Requirements

• Active daily presence on Discord and Telegram

• Strong written communication skills in English

• Ability to handle conflict professionally and de-escalate situations

Preferred Qualifications

• Experience with community management or customer support

• Knowledge of perpetual futures and RWA markets (Commodities, FX)

• Availability across multiple time zones

Benefits

• Competitive compensation package

• Opportunity to work with cutting-edge blockchain technology

• Collaborative environment with highly skilled team members

• Flexible work arrangements