Associate, Case Management Programs
Oscar Health
Hi, we're Oscar. We're hiring an Associate, Case Management Programs to join our Clinical Care team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
You will be responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management, implementation and communication skills with an ability to work across disparate initiatives and stakeholders at the same time.
You will report into the Senior Manager, Case Management Programs.
Work Location: This position is based in our NYC office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
Pay Transparency: The base pay for this role is: $98,400- $129,150 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.
Responsibilities:
- Oversee and proactively identify optimization and continuous improvement of program(s).
- Lead the end-to-end management of cross-functional implementations/projects, including detailed project plan creation, stakeholder engagement, and management of cross-functional relationships.
- Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics.
- Collaborate with all relevant internal and external stakeholder groups to formulate implementation, communications, and program strategies for successful change management and risk mitigation initiatives.
- Present to senior leadership on workflow decisions, metrics, and program value.
- Mentor team members and promotes colleagues' growth and professional development
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements:
- 3+ years of experience in program management
- 2+ years of experience in delivering projects / programs independently and within a team environment
- Experience using data and metrics to drive improvements in programs
- Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support
Bonus points:
- Experience / background in a fast-paced operations environment
- PMP Certifications or Program Management Certifications
- Lean/Six Sigma Certifications
- Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)
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At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
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Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
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