Online Reputation Management (ORM) Internship in Gurgaon
Intern
Gurugram, Haryana, India
Posted on Sep 12, 2026
Selected Intern's Day-to-day Responsibilities Include
Our ed-tech platform, Internshala Trainings [https://trainings.internshala.com] offers short-term certification courses to help students, professionals, and job seekers upskill. We also offer beginner-friendly placement guarantee courses that come with industry-recognized certifications and a job guarantee.
- Monitor platforms including LinkedIn, YouTube, Instagram, Facebook, Google Play Store, Google My Business (GMB), App Store, Reddit, Quora, Mouthshut, and Trustpilot for brand mentions, feedback, and escalations.
- Respond to user queries, complaints, and feedback within 24–48 hours, ensuring empathetic, clear, and solution-oriented communication.
- Drive LinkedIn outreach campaigns to encourage authentic user reviews.
- Track, analyze, and report monthly reputation metrics and maintain the Branding MIS.
- Execute Play Store review campaigns in partnership with other teams.
- Connect with recently placed students to verify placement details and coordinate success story recordings and documentation.
Our ed-tech platform, Internshala Trainings [https://trainings.internshala.com] offers short-term certification courses to help students, professionals, and job seekers upskill. We also offer beginner-friendly placement guarantee courses that come with industry-recognized certifications and a job guarantee.