Selected Intern's Day-to-day Responsibilities Include

• Provide product information and support to students during their learning journey via phone calls and emails.
• Understand student queries, identify trends, and provide appropriate solutions.
• Maintain accurate records of student interactions, payments, and resolutions.
• Develop a strong understanding of the product features and benefits.
• Identify potential issues in student accounts and assist in resolving them promptly.
• Coordinate with other teams to ensure student requests are handled effectively.
• Help students make informed decisions by providing details about pricing, terms, and product features.
• Support inbound lead management by engaging with prospective students, sharing product details, and passing relevant leads to the sales team.
  
  

About Company: Internshala is a dot com business with the heart of dot org. Our platform aims to augment individuals' professional growth by helping freshers and experienced job seekers find employment opportunities, skill up, create a network, and build a meaningful career. Our ed-tech platform, Internshala Trainings [https://trainings.internshala.com] offers short-term certification courses to help students, professionals, and job seekers upskill. We also offer beginner-friendly placement guarantee courses that come with industry-recognized certifications and a job guarantee.