Who we are

Nirvana is on a mission to harness the power of data to revolutionize commercial insurance and enable a safer world. We are bringing much-needed innovation into the legacy, trillion-dollar commercial insurance industry. We have developed cutting-edge predictive models that use real-time IoT data from billions of connected devices, allowing us to better understand and price risk. Our AI-driven platform fundamentally changes the way an insurance company operates with personalized risk scoring, faster underwriting, modernized claims, and proactive, data-driven insights to help customers prevent accidents.

We’ve already proven the scale—reaching well over $100 million in premiums and more than doubling year over year. Our data moat is growing exponentially with more than 20 billion miles of telematics data, leading to more predictive models and new insights into how we can better understand and reduce risk. Altogether, our loss ratio, efficiency, and customer experience are redefining what can be done in the industry.

With $170+ million raised, including an industry-leading Series C round in January 2025, we’re only accelerating our growth, with strong support from top-tier VCs including Lightspeed, General Catalyst, and Valor. Nirvana’s leadership team has previously helped scale multi-billion-dollar companies from scratch, including Samsara, Rubrik, and Flexport, and includes industry veterans from Hiscox, The Hartford, and RLI.

About the Role

We’re seeking an enthusiastic and organized People Operations Coordinator (Contract) who thrives in a fast-paced environment and is passionate about creating exceptional employee experiences. In this role, you will be responsible for supporting a variety of HR and administrative tasks to ensure smooth and efficient operations. This position will focus on onboarding/offboarding, in-office experience, employee engagement, vendor management, and HR compliance. You will also play a critical role in maintaining seamless operations during a key team member’s maternity leave.

The ideal candidate will be proactive, resourceful, and detail-oriented with a passion for enhancing employee experiences and streamlining processes. This is an excellent opportunity to contribute to a growing team and learn in a dynamic work environment.

What You’ll Do

HR Admin, Benefits, and Compliance

• Oversee and manage office operations for our Bangalore office, including maintaining an inviting and efficient workspace by ensuring snacks, beverages, and supplies are stocked, managing weekly lunch delivery programs, and creating a welcoming atmosphere for guests and interview candidates.

• Deliver day-to-day operational support, including handling employee inquiries, in confidence when needed.

• Manage and operate HR systems for data entry, updates, and reporting. Support leave of absence tracking and maintain accurate employee records.

• Assist in developing,implementing and maintaining HR policies, SOPs, compliance calendars and programs to ensure compliance with labor laws and regulations.

• Support People Ops projects, such as performance management cycles, employee engagement surveys, and recognition programs.

• Partner with our finance and legal teams for any bank related issues, legal compliances and other requirements.

Employee Onboarding, Engagement, and Relations:

• Facilitate a smooth, engaging, and positive onboarding experience for new hires by coordinating communications, logistics, and schedules with internal stakeholders.

• Manage offboarding processes, including document preparation, asset collection, and exit communications.

• Reinforce company culture by coordinating meaningful engagement initiatives, such as celebratory events, recognition programs, and inclusivity-driven activities for in-office and remote employees.

• Support planning and execution of internal events and offsites, including destination selection, agenda planning, activity coordination, and expense management.

Vendor and Office Management

• Manage vendor relationships and coordinate payments for office supplies, employee gifts, meals, vouchers, and pantry requirements.

• Oversee IT equipment orders and office hardware tracking, ensuring timely procurement and distribution.

• Support in coordinating with vendors for quotes and support during the medical insurance renewals.

• Partner and coordinate with the office manager from Urban Vault on any infrastructure, communication, and/or house-keeping related issues.

Other Skills That Will Enable You to Thrive in This Role

• Project Management: Ability to develop plans, define deliverables, manage multiple stakeholders, and ensure timely execution of projects.

• Continuous Improvement: A proactive mindset to identify gaps and implement solutions for processes, benefits, and programs to enhance employee experience.

• Empathy and Confidentiality: A positive and empathetic approach to handling people-related matters, especially when dealing with sensitive and confidential information.

• Flexibility and Initiative: Strong ability to prioritize, take ownership of tasks, and adapt to a dynamic environment.

• Attention to Detail: Demonstrated ability to maintain accuracy and consistency in data management and compliance tracking.

About You

• 2-3 years of experience in an HR or People Operations role, preferably in a startup or other fast-paced environment.

• Familiarity with HR systems (HRIS, performance management, payroll, etc.) is a plus.

• Some knowledge of Indian labor laws and compliance requirements.

• Excellent organizational, time management, and multitasking skills.

• Strong interpersonal and communication skills to foster positive relationships with employees, managers, and vendors.

• Resourceful and thoughtful about how to leverage the support around you to get things done, while also bringing new ideas to the table

• Strong ability to take initiative, prioritize, and demonstrate flexibility in a dynamic environment

• Willingness to work in the Bangalore office at least 3 days per week. #LI-Hybrid