🧑‍💻 The Role

We’re looking for a strategic and empathetic leader to elevate the digital employee experience across our remote-first environment. As Senior Manager, Digital Workplace, you will own the vision, strategy, and operations of our digital workplace stack, ensuring every NewStore employee feels supported, productive, and engaged through frictionless access to tools, communication, and services.

You’ll work cross-functionally with Legal, People, Security, and Engineering to drive the evolution of our digital environment, from onboarding to day-to-day collaboration, system access, device management, and digital culture enablement.

🚀 What You'll Do

• Own and evolve our digital workplace strategy to support a remote-first, global team.
• Lead the selection, implementation, and management of collaboration tools like Google Workspace, Slack, Zoom, Notion, and Jira.
• Ensure smooth onboarding/offboarding, seamless access to systems, and a secure, Zero Trust-aligned environment.
• Oversee device management globally, partnering with vendors to deliver efficient procurement and lifecycle services.
• Drive automation and self-service to improve productivity and reduce friction.
• Lead a small but mighty team focused on service excellence and employee satisfaction.
• Collaborate cross-functionally with Legal, People, Security, and Engineering on compliance, tooling, and digital culture.

🧭 Your Story

You’ve led digital workplace or IT functions in fast-paced, remote-first tech environments for 7+ years and you’ve got the scars and successes to show for it. You're energized by enabling teams through technology and crafting smooth, secure, and joyful employee experiences.

You bring:

• Proven leadership experience, including building and mentoring small, high-impact teams.
• Deep knowledge of cloud collaboration tools like Google Workspace, Slack, Notion, Zoom, and Jira.
• Hands-on experience with SaaS management and automation platforms, such as BetterCloud, Workato, or Okta Workflows.
• A strong grasp of IAM principles, Zero Trust frameworks, and secure access tooling.
• Proven ability to work cross-functionally with People, Legal, Security, and Engineering on compliance, access, and tooling.
• A data-driven mindset - you’ve set and tracked KPIs related to system performance, satisfaction, and operational success.
• A passion for service design, change enablement, and delivering experiences that truly work for employees.

You’re someone who sees the digital workplace not just as a stack of tools - but as the foundation for how people feel and thrive at work.

📕 Our Story

At NewStore, we're on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. And guess what? We're doing just that, by empowering brands in 40+ countries to run their entire stores on an iPhone, we're paving the way for a brighter future in retail, where shopping is an effortless, enjoyable experience.

At NewStore, our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas.

Join us in our mission to bring the joy back to retail and be part of a team that is breaking down barriers and creating a brighter future.

🔥 Perks and Benefits

Generous PTO and R&R: We prioritize your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax.

Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge.

Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximizes your productivity.

Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life.

Financial Rewards: As part of our team, you'll have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance.

Locations

London, Berlin, Amsterdam

Remote status

Hybrid