Mission

At Neko Health, our mission is to deliver proactive healthcare for all—empowering members to take control of their health through cutting-edge technology and compassionate care.

Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Our vision is to create a healthcare system that can help people stay healthy through preventive measures and early detection. Neko has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is both convenient and affordable for the public. This requires completely reimagining the healthcare experience and incorporating the latest advances in sensors and AI.

As the Facilities Manager, you will oversee the day-to-day operations, maintenance, and strategic planning of the company’s London headquarters as well as the UK Clinics and support with Europe Clinics. This role ensures that all sites operate efficiently, safely, and in compliance with local regulations, while supporting business needs and delivering consistent workplace experience across regions.

Responsibilities

Global Facilities Operations:

• Manage facilities operations at London HQ, UK clinics and support other Europe based locations when needed, ensuring consistent service levels across regions.

• Develop and standardize facilities policies and procedures

Maintenance & Workplace Services:

• Oversee building systems (HVAC, electrical, plumbing, security, fire safety, and utilities) across sites.

• Maintain & manage preventive and corrective maintenance programs for all locations.

• Ensure workplace services (cleaning, maintenance, upkeep etc.) are delivered to high standards.

Health, Safety & Compliance:

• Ensure adherence to London regulations at HQ & Clinics and applicable local standards across other European locations.

• Conduct regular safety audits in multiple locations.

Experience/Skills Required

• 4+ years of experience in Front of House/ hospitality management with multi-site/ some European/ US coverage responsibility.

• Must be familiar with compliance responsibilities

• Hospitality / customer care focused

• Experience in contract/vendor management.

• Excellent stakeholder management, and cross-cultural communication skills.

• Strong organisational and problem-solving abilities.

• Knowledge of health, safety, and building compliance standards.

This role is based in London, and much of the work will be in-person. Travel to other locations/ clinic sites is expected. We offer a dynamic work environment with a high degree of autonomy that fosters growth and development. If you are passionate about building a better healthcare system for everyone and you thrive in a fast-paced environment, we would love to hear from you!

About titles at Neko

We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.

Hiring Process

Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.

Equal Opportunity & Inclusion Statement

Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.