Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

Job Summary

This is a unique opportunity to execute the strategy that ensures our support offering for apprentices with additional learning needs and those facing wider barriers to success is industry leading. You will be one of two of the internal experts and owners of solutions related to Additional Learning Needs (ALN), directly impacting apprentice success, achievement, and retention.

In addition to ALN responsibilities, you will be the operational lead for regularly reviewing data to identify and address outcome gaps for learners who may face systemic barriers. You will plan targeted interventions to ensure equitable outcomes in line with the Ofsted framework for inclusion.

Key Responsibilities

Specifically you will:

• ALN Specialism: Serve as one of two - go-to specialists for all matters relating to ALN legislation, statutory guidance, compliance requirements, and best practice in this field.

• Strategic Evolution: Collaborate closely with the ALN Manager and ALN Specialist to drive and execute strategic initiatives that evolve our support offering, moving beyond day-to-day compliance to create and execute a market-leading accessibility strategy.

• ILP Ownership: Develop and own the implementation of individual learning plans (ILPs) for each learner with ALN, ensuring tailored support and guidance that is evidence-backed and in line with industry standards. (This will be split between you and another ALN Specialist)

• Data & Gap Analysis: Regularly review achievement, attendance, and engagement data for learners across diverse demographics (e.g., age, gender identity, ethnic and socio-economic background, care-leaver status, etc.) to identify and monitor outcome disparities.

• Intervention Planning: Design and execute specific intervention plans and support activities for learner groups identified as having lower achievement or engagement rates compared to their peers.

• Coach & Instructor Training: Plan and deliver practical training and guidance for coaches and instructors on how to recognise and remove barriers to learning for specific groups, ensuring a holistic approach to support.

• High-Quality Support Delivery: Deliver timely, appropriate, tailored, and high-quality support to apprentices with ALN in line with policies and internal SLAs, helping them to overcome barriers and achieve program success.

• Cross-Functional Partnering: Partner cross-functionally with teams designing learner-facing processes or materials to ensure both Additional Learning Needs and wider inclusion factors are considered at the source.

• Inclusivity Guardian: Act as a guardian of inclusivity, ensuring our workflows are built to enable every apprentice to succeed, rather than retrofitting support later.

• Documentation & Compliance: Own and maintain accurate records and documentation of support provided, ensuring that evidence needed for funding are meticulously tracked and readily available.

• Ofsted Alignment: Ensure all inclusion activities, data tracking, and intervention evidence are maintained to the standards required by current regulatory guidance and frameworks, specifically regarding the achievement of under-represented or disadvantaged groups.

Skills & Qualifications

Successful candidates will have:

• Specialist Expertise: Comprehensive knowledge of ALN legislation, statutory guidance, compliance requirements, and best practice, and a deep foundational understanding of specific learning needs and disabilities.

• Relevant Credentials: Qualifications or certifications in relevant areas such as NASENCO, a Master's degree or postgraduate studies in SEN, Specialist SEN training, or equivalent.

• Data-Focus: Able to manage multiple data sources, collate information, and provide insightful analysis to spot performance trends and gaps.

• Systemic Thinking: The ability to look beyond individual cases to identify broader trends. You can translate day-to-day learner challenges into recommendations that improve our overall processes, preventing barriers before they arise.

• Character & Resilience: A proactive, detail-oriented, and motivated approach with the ability to operate with urgency, prioritise work accordingly, and navigate a dynamic and fast-paced work environment.

• Mission Alignment: Passionate about social and economic mobility and a demonstrable commitment to diversity and inclusion.

• Collaboration & Influence: Strong ability to build relationships and partner with diverse teams; able and comfortable advocating for inclusive design principles and bringing others behind your mission.

Desirable:

• Education Experience: 3+ years of experience in inclusion and equitable access within a 16+ education setting (college education, Higher Education, or apprenticeship)

• Hands-on experience in ALN assessment or delivery.

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.