Additional Learning Needs (ALN) Specialist

Multiverse

Multiverse

London, UK
Posted on Oct 27, 2025

Location

London

Employment Type

Full time

Location Type

Hybrid

Department

Operations

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.


The Role

This is a unique opportunity to execute the strategy that ensures the support offer for our most vulnerable apprentices is world class. you will play a crucial role in supporting our learners with additional learning needs to reach their full potential. You will provide one-on-one support to help them overcome any barriers and access any necessary accommodations or adjustments to ensure learning and achieve on program success and retention. Specifically you will:

  • Provide timely, and appropriate support for learners with additional learning needs in line with policies, including the internal SLA guidelines

  • Develop individual learning plans for each learner with additional learning needs

  • Provide tailored support and guidance to help learners succeed in their apprenticeship

  • Collaborate with coaches, tutors, and other staff to ensure a holistic approach to learner support

  • Monitor progress and provide regular feedback to learners and their coaches

  • Advocate for learners with additional learning needs and ensure they receive the necessary accommodations and resources

  • Stay up-to-date on best practices and strategies for supporting learners with additional learning needs

  • Maintain accurate records and documentation of support provided ensuring that evidence needed for funding claims are accurately tracked and readily available

  • Complete and track requests for accommodations and adjustments for both internally and externally , ie EPA exam adjustments


About you

  • Comprehensive knowledge of ALN legislation/statutory guidance and best practices and a good foundational understanding of specific learning needs and disabilities, which could be from previous work in this area, such as teaching or student support

  • Qualifications or certifications in relevant areas such as NASENCO, Masters degree or postgraduate studies in SEN, Specialist SEN training or equivalent.

  • Data-driven; able to manage multiple data sources and quickly collate information to provide insightful analysis and spot capacity gaps

  • Detail-oriented and proactive, motivated approach with the ability to operate with urgency and prioritise work accordingly as well as collaborate cross-functionally, understanding the impact of your work on apprentices directly, and on the reputation of Multiverse

  • Comfortable giving and receiving feedback, understanding the value of feedback in development

  • Strong communication and interpersonal skills and an ability to build positive relationships with apprentices, internal and external stakeholders, and external agencies

  • Passionate about social and economic mobility and the goal of ensuring that all apprentices have equitable access to resources required to be successful on program. You have empathy for the apprentice journey and a demonstrable commitment to diversity and inclusion while understanding support in the context of rapidly scaling organisation

  • Ability to navigate a dynamic and fast-paced work environment.

  • You align closely with our values and can share examples of how you have demonstrated them

Benefits

  • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

  • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

  • Hybrid work offering - we collaborate in the office 3 days per week

  • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

  • Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.