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Programme Manager - Sales Enablement

Multiverse

Multiverse

Sales & Business Development
London, UK · Remote
Posted on Saturday, May 18, 2024

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

Overview:

As a GTM Enablement Manager on the GTM Enablement team, help implement, and manage strategic initiatives to support our GTM team in achieving its objectives. You will lead cross-functional projects, develop sales enablement programs, and collaborate closely with our Sales, Customer Success, Product Marketing and other stakeholders to drive alignment and effectiveness across our business.

Responsibilities:

  • Implement comprehensive sales enablement programs and initiatives to equip our global GTM team with the tools, resources, and training necessary to drive revenue growth and customer success.

  • Partner with Product Marketing for rollout of new marketing collateral and other essential product information

  • Conceptualize and assist with driving ongoing learning initiatives for a variety of roles and segments

  • Assist with large-scale Enablement programming, especially with Global Kickoff and Quarterly Business Reviews

  • Collaborate on creating stronger content for our internal programming by partnering with key stakeholders

  • Sales Process Optimization: Analyse our sales processes, identify areas for improvement, and implement strategies to increase consistency and efficiency, and drive better outcomes for our GTM team, working closely with our RevOps team.

  • Explore creative projects to make Figma’s Sales Enablement team more inclusive, innovative, and impactful

  • Cross-Functional Collaboration: Partner with our GTM leadership, Product Marketing and other stakeholders to understand business objectives, deliver on sales enablement needs Assist subject matter experts and enablement team members with training creation and facilitation.

  • Maintaining our tech stack, including content and knowledge management systems, Gong & other tools, partnering with stakeholders to update and continuously improve the quality of content and training provided to our GTM teams, including optimising usage & tracking. Again, you would work closely with our RevOps team.

  • Performance Measurement and Reporting: Establish key performance indicators (KPIs) to measure the effectiveness of sales enablement programs, track performance against goals, and provide regular reporting/insights to stakeholders.

  • Change Management: Lead change management efforts to scope, execute and ensure successful adoption of sales enablement programs, processes, and tools.

  • Continue business as usual aspects of enablement: managing operations & communications of our onboarding process, content management, etc.

About you

  • 3+ years in sales or 3+ years in a training or enablement role, with a proven track record of driving measurable impact on sales performance.

  • Strong understanding of sales processes, methodologies, and best practices, such as Command of the Message and MEDDPICC

  • Demonstrated ability to implement new selling motions for a complex technology company

  • Exceptional project management skills, with the ability to support cross-functional teams with experts from Sales, Marketing, Engineering and Product, prioritise initiatives, and drive results in a fast-paced environment.

  • Excellent communication (written/verbal), while also being able to facilitate by breaking down complex topics that our GTM team can action on immediately

  • Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions to optimise sales enablement programs.

  • Proficiency in sales enablement technologies and tools, such as CRM systems, sales content management platforms, and learning management systems + conversation intelligence tools like Chorus, Gong to create strong coaching culture

  • Change management experience, with a demonstrated ability to drive organisational change and foster a culture of continuous improvement.

  • Experience working in a B2B technology or SaaS environment.

  • Proven ability to adapt on the fly, while establishing priorities and meeting swift deadlines at a fast pace, in a rapidly changing environment

  • Experience organising day-long or multi-day trainings to groups of 10+ learners and developing dynamic training curriculums

While it’s not required, it’s an added plus if you also have

  • Held a quota-carrying sales role at a high-growth software company

  • Certified as a trainer in “Command of the Message”

How we hire

Benefits

  • Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

  • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support

  • Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year

  • Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.