At HiBob, we believe work should be human, transparent, and empowering — and we’re on a mission to transform the HR experience with our innovative SaaS platform. We’re looking for a passionate, curious, and technically adept Sales Engineer, Customer Growth who’s eager to grow, collaborate, and make a real impact. Our ideal candidate possesses general knowledge of the HR industry, business practices, and software systems, and has the ability to communicate the differentiated value of our platform.

In this role, you’ll partner closely with our Account Managers, Product, Customer Success, and Professional Services teams to help existing customers expand the value they gain from Bob. You’ll be a key connector between technical solutions and business outcomes, helping customers understand how additional modules and capabilities can build on their current use of Bob to meet evolving people and business needs.
If you thrive on learning, enjoy solving problems creatively, and love working in a team that values openness and growth, this is the place for you.

• 2–5 years of experience in a pre-sales Sales Engineering/Solutions Consulting role supporting SaaS and B2B software sales. Experience supporting existing customer expansion is a plus.
• Strong consultative selling skills, with the ability to translate technical details into business value and connect additional capabilities to customer priorities.
• Knowledge of cloud platforms, API integrations, and security principles.
• Excellent communication and interpersonal skills to engage diverse stakeholders, including non-technical audiences in both English and German.
• Proven problem-solving abilities, adaptability, and a growth mindset.
• Experience working with CRM and sales enablement tools to use data for decision-making.
• Ability to work effectively both independently and collaboratively across teams.
• Comfort using AI tools to boost productivity and customer engagement. Experience with generative AI, like ChatGPT or similar, is a plus, but curiosity and a willingness to explore new technologies matter more.
• Bonus: Prior HR experience

• Prepare and deliver tailored, engaging technical demonstrations that show existing customers how additional Bob modules and capabilities complement their current setup and address their unique business challenges and people-first goals. These demonstrations can be virtual or on customer sites.
• Support multi-threaded discovery sessions with diverse stakeholders to understand customers’ current use of Bob, uncover KPIs, strategic initiatives, and pain points, and identify relevant expansion opportunities.
• Build strong partnerships with customers through consultative conversations, co-creating solutions that deliver measurable value as their needs evolve.
• Collaborate cross-functionally with Account Managers, Customer Success, Product, and Professional Services to translate customer requirements into actionable technical solutions and align expansion recommendations with customer priorities and readiness.
• Champion the voice of the customer by providing clear, prioritized feedback to product teams, influencing the evolution of HiBob’s platform to better serve the people and organizations we support.
• Use available product usage insights, customer feedback, and CRM tools to identify expansion needs, track engagement, and strengthen the business case for additional Bob capabilities.
• Proactively identify and mitigate technical risks during the expansion sales cycle, working with services teams to address implications for existing workflows, integrations, and implementation.
• Lead internal training sessions, share best practices, and mentor junior team members, fostering a culture of continuous learning and growth.
• Develop knowledge of integration technologies (APIs, webhooks) and security compliance to ensure proposed solutions fit customers’ existing environments and remain scalable and secure.
• Embody HiBob’s values by fostering a positive, inclusive environment where teamwork and open communication drive success.