About Us
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over ~5500 midsize and multinational companies and over 1.5 Milion users.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.

About The Role
We are looking for a Head of Revenue Operations to lead our global Revenue Accounting, Billing, Collections, and Revenue Analytics.
In this role, you will be responsible for accurate revenue reporting, effective billing and collections, and a reliable ARR model that supports business decisions.You’ll lead the team, oversee the revenue close, and help the business understand the numbers and make informed decisions.
This role requires a strong accounting background, excellent analytical skills, and an understanding of how systems and processes connect. You should be comfortable reviewing complex issues, making decisions, developing people, and working across teams to resolve problems. What You Have

• CPA qualification — required.
• 8+ years of relevant experience in revenue accounting or finance operations, including at least 3 years of people management experience in a global SaaS or technology company.
• Strong knowledge of US GAAP and ASC 606, with experience reviewing complex revenue arrangements and overseeing revenue close processes.
• Experience overseeing billing and collections, with a clear understanding of the relationships between commercial terms, invoicing, revenue recognition, and cash collection.
• Strong experience with ARR models and recurring revenue metrics, including calculation methodologies, movement analysis, data validation, and controls.
• Deep NetSuite experience and a strong understanding of how financial data flows across business systems and into the general ledger.
• Excellent analytical judgment, with the ability to challenge assumptions, identify root causes, and turn detailed findings into practical business recommendations.
• A strong information systems orientation: the ability to understand system dependencies, define business and control requirements, and work effectively with technical teams to deliver solutions.
• A track record of questioning existing processes and implementing more effective ways of working, including the use of automation and AI where appropriate.
• Proven ability to develop teams, improve review quality, and build independent ownership while maintaining clear accountability.
• Strong stakeholder management skills and the ability to lead improvements across functions.
• Advanced Excel proficiency and excellent written and spoken English.

It’s a Plus If You Have

• Experience with NetSuite ARM, Salesforce, and BI tools.
• Experience leading finance systems implementations or significant process redesign.

What You’ll Do

• Lead and develop the team. Build capabilities across Revenue Accounting, Billing, Collections, and Revenue Analytics. Establish clear accountability, review standards and priorities, and strengthen professional judgment and collaboration.
• Oversee the global revenue close. Ensure monthly, quarterly, and annual reporting is accurate and completed on time. Review key balances, reconciliations, and revenue movements, and resolve significant accounting and operational issues.
• Manage revenue accounting. Oversee the application of US GAAP and ASC 606 under the guidance of Corporate Accounting, including subscription and professional services revenue, deferred and unbilled revenue, and SSP analyses.
• Own the ARR model and its integrity. Take accountability for the model’s financial logic, calculation methodology, controls, and outputs. Ensure ARR movements are accurate, traceable, and consistently explained, working with relevant teams to resolve data discrepancies and maintain alignment across systems and reporting.
• Drive decisions through analytics. Lead analysis across revenue, ARR, billing, and collections. Translate complex data into clear explanations of business performance, emerging risks, and actionable recommendations for leadership.
• Oversee billing and collections performance. Ensure accurate and timely invoicing, effective receivables management, and resolution of billing disputes and overdue balances. Establish meaningful performance measures and drive improvements.
• Strengthen controls and data quality. Establish reliable controls and reconciliations across contracts, Salesforce, NetSuite, and reporting tools. Improve data ownership, investigate recurring discrepancies, and implement sustainable solutions.
• Lead systems and process improvements. Identify opportunities to redesign how work gets done. Translate business needs into clear requirements, challenge inefficient workflows, and partner with Business Applications, MIS, and BI teams to implement and validate improvements.
• Apply AI and automation thoughtfully. Identify where technology can improve analysis, controls, reconciliations, and operational workflows. Prioritize initiatives based on business value and measure their impact on efficiency, accuracy, and team capacity.
• Partner across the business. Work closely with Deal Desk, Sales, Customer Success, Legal, Corporate Accounting, and FP&A to resolve complex commercial and operational issues and support new products, pricing models, and business requirements.
• Ensure audit readiness. Oversee revenue-related audit deliverables, maintain clear supporting documentation, and address findings through lasting improvements to processes and controls.