Sales Engineering Manager - Customer Growth

Mosaic.tech
Mosaic.tech

Software Engineering, Other Engineering, Sales & Business Development, Customer Service

United Kingdom

Posted on Jun 16, 2026
At HiBob, we believe people are the driving force behind every successful business. Our mission is to transform how modern, mid-sized companies manage their most valuable asset: their people. We empower HR teams and managers with intuitive, data-driven tools to connect, engage, develop, and retain top talent, helping organisations build cultures of growth and excellence.

Be Your Authentic Self with Us:
At HiBob, individuality is celebrated and diversity is embraced. We encourage you to bring your whole self to work, with the freedom and confidence to do your best work in a supportive, inclusive environment. Whether you’re analytical or creative, outspoken or thoughtful, we value what makes you unique and the perspective you bring.

Your Impact:
As the Sales Engineering Manager for our Customer Growth segment, based out of our London office, you will play a key leadership role in building and scaling our presence globally. Our Customer Growth segment works with our 5,000+ existing customers to continually assess their needs, understand how we can help them achieve their goals, and expand their usage of Bob even further. You will lead a team of Sales Engineers supporting a growing and strategically important segment ensuring they are equipped to deliver compelling, value-driven solutions to our customers. You will partner closely with global Account Management and Customer Success leadership to drive growth, develop talent, and establish HiBob as a trusted partner for each and every one of our customers.
  • Proven experience leading and developing Sales Engineering or pre-sales teams in a SaaS environment
  • Strong track record of hiring, coaching, and scaling high-performing teams
  • Experience supporting upsell and cross sell motions to an existing customer base
  • Ability to operate effectively in a fast-paced, high-growth environment
  • Strong collaboration skills, with experience partnering cross-functionally and with senior stakeholders
  • A people-first leadership approach, with a focus on development, engagement, and performance
  • Excellent communication skills, with the ability to translate technical concepts into business value
Nice to Haves
  • Experience with HR SaaS technology
  • Lead and Develop TalentBuild, coach, and manage a high-performing team of Sales Engineers, supporting their professional growth and ensuring they consistently perform at a high level.
  • Drive Global SuccessPartner with commercial leadership across all regions to align on strategy, support pipeline growth, and contribute directly to revenue outcomes.
  • Foster Cross-Functional CollaborationWork closely with Account Management, Customer Success, Professional Services, Product and Engineering to ensure alignment and continuous feedback loops from the field.
  • Build and Scale the TeamRecruit and onboard top Sales Engineering talent with a focus cultural alignment.
  • Enable High-Quality ExecutionEnsure your team delivers impactful product demonstrations, technical discovery, and solution positioning that clearly articulate HiBob’s value.
  • Support Strategic EngagementsAct as an escalation point for complex customer situations, providing hands-on support in key opportunities and helping move them forward effectively.
  • Develop Enablement ProgramsPartner with internal stakeholders to design and deliver enablement initiatives that strengthen product knowledge, technical skills, and sales effectiveness.
  • Champion a Strong Team CultureCreate a collaborative, inclusive, and high-performance environment aligned with HiBob’s values.