London/UK Remote | 💰£110,500 - £189,800 (Depending on depth of experience) + Benefits | Hear from the team ✨

⭐ Our Payments Collective

We exist to provide a platform for teams to launch banking products with confidence.

The Payments Collective helps to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform.

About the Role

Reporting directly to the GM of Payments, you will own the P&L for international transfers/Cross-Border Payments, ensuring our foreign exchange strategies are aligned with business objectives, regulatory compliance, and market trends.

This position needs an individual with deep expertise in FX markets, risk management, and regulatory requirements, as well as the ability to drive business growth through innovative FX payment products and solutions. This will be a 0-1, hands-on role. You’ll be expected to go deep with your SME knowledge to create an effective strategy within a lean space.

🔑Key Responsibilities

Commercial and product development:

• Monitoring global economic trends across International transfers and multi currency accounts
• Analysing competitor activity and identifying market opportunities and threats
• Reviewing key performance indicators (KPIs) relating to product performance, market shares, and profitability for the bank, and leading forums to manage the business
• Collaborating with Product Development, Engineering and Design teams to enhance existing products and develop new solutions

Strategic Planning:

• Evaluating and optimising pricing strategies to ensure competitiveness and profitability
• Identifying and assessing potential partnerships and alliances to expand market reach
• Forecasting future market demand and developing strategies to meet evolving customer needs.

Risk Management:

• Working with risk and compliance to ensure we are within risk appetite and following governance
• Ensuring adherence to anti-money laundering (AML) and know-your-customer (KYC) regulations.

Leading teams:

• Providing direction, guidance and mentorship to team members
• Promoting effective communication and collaboration within the team and across departments
• Monitoring team performance and providing development feedback

🤩 We’d love to hear from you if…

• You’re a commercial leader with experience in customer facing FX and x-border Payment products
• You are commercially minded AND customer obsessed
• You can manage P&L Ownership across multiple products
• You can manage complex and ambiguous projects
• You’re a hands-on self-starter and can drive the business forward
• You have the ambition and drive to build a high performing team and customer centric culture
• You’re familiar with digital banking, and emerging technologies within the FX payments space.

🙌 What’s in it for you

💰 £110,500 - £189,800 (Depending on depth of experience) ➕share options.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• Quick call with a Monzo Recruiter
• Video-call with the Hiring Manager
• Full-loop interviews (2-3 video-interviews with the team & key stakeholders)

⏳ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

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