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Group Product Manager

Monzo

Monzo

Product
London, UK
Posted on Friday, May 3, 2024

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo


About the FinCrime Team:

As a bank, Monzo is an appealing target for criminals who try to launder illegally gained funds through our accounts or fraudulently convince our customers to give them their money. Our team works to prevent, identify, and fix instances of fraud and crime. These capabilities are critical to Monzo’s business because they ensure legal compliance, improve customer experience, and enable us to grow safely.

What you’ll be working on

Our team is split between Fraud and Financial Crime. This Group Product Manager role will support the Financial Crime efforts. Specific responsibilities include:

  • Accountability for reducing the amount of financial crime on Monzo. This is a board-level metric that is key to the success of our business.
  • Direct management of 3 Product Managers who each lead squads.
  • Collaboration across the company (such as with Security & Operations collectives) as well as iteration on processes with cross functional stakeholders ranging from Engineering to Compliance.
  • Establishing a strategic outlook on the FinCrime landscape and an innovative roadmap to develop industry leading solutions.

Your day-to-day work will be constantly evolving and might include the following:

  • Challenging squads to develop new ML models to detect suspicious accounts or transactions
  • Collaborating with Data or Risk teams to understand emerging attack vectors
  • Working with PMs to improve their skills and share those insights with PMs across the company.

You should apply if:

  • You want to apply product skills to solve a meaningful business problem that involves technical and social challenges.
  • You care deeply about the craft of product management and and have experience growing and developing a team of PMs
  • You have experience in a scale-up environment where things move quickly and you can balance commercial and technical skills.
  • Experience with adversarial, fast paced problem spaces is a plus. For example, experience with content moderation or advertising fraud might prepare you well for this type of work.

Fraud or Financial Crime experience is not required. We are looking for fresh thinking to solve challenges in non-traditional ways.

The interview process:

Our interview process involves 4 main stages:

  • Recruiter call
  • Initial call with hiring manager
  • Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview
  • Final chat with a senior leader at Monzo

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com

What’s in it for you:

💰 £115,000 to £145,000 ➕ plus stock options & benefits

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

The closing date for this job advert will be on the 17th May so please be sure to apply as soon as possible if you're interested 🙏

#LI-RP1 #LI-REMOTE


Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.