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Technical Community Manager



Marketing & Communications, IT
United States · Canada
Posted on Friday, May 10, 2024

About Modular

We believe that AI is a net positive force in the world. Our vision and mission are to help rebuild AI infrastructure to advance humanity and our environment. We will do whatever it takes to empower our customers, team, and company to benefit from that pursuit. You can read about our culture and careers here to understand how we work and what we value.

We are owners and advocates for the underlying technologies, developer platforms, product components, and infrastructure. These essential building blocks form the high-quality and coherent experiences our users expect. We aim to drive the pace of innovation for every AI/ML developer.

About the role:

Modular is building a next-generation AI infrastructure platform that unifies the many application frameworks and hardware backends, simplifying deployment for AI production teams and accelerating innovation for AI researchers and hardware developers. We are looking for a community manager to grow the developer community around the Mojo programming language and MAX platform. This involves managing our Discord community, running a champions program, highlighting user accomplishments, running hackathons, reviewing open source contributions, supporting virtual and in-person meetings like conferences and meetups, and creating an engaging experience for our growing community. Join our world-leading product team and redefine how AI infrastructure is built and deployed.

LOCATION: Candidates based in the US or Canada are welcome to apply. You can work remotely from home.

What you will do:

  • Community Engagement:
    • Cultivate a welcoming and inclusive environment for ML engineers and practitioners interested in engaging with the MAX platform and Mojo programming language.
    • Directly engage with users to build a community of creators for the MAX platform and Mojo programming language.
    • Facilitate discussions, answer questions, and provide support to community members across multiple platforms including GitHub, Discord, Twitter, and LinkedIn.
    • Encourage collaboration and knowledge-sharing among community members.
    • Monitor community feedback, and help our community members feel heard.
    • Develop a Community Champions program that rewards engagement, and offers a well-defined growth ladder for community leadership.
    • Drive the establishment of moderation standards and best practices.
  • Events:
    • Organize and host meetups, workshops, webinars, and hackathons to promote MAX and Mojo, and facilitate learning opportunities for the community.
    • Represent the community at conferences, summits, and industry events by delivering presentations, participating in panel discussions, and networking with industry professionals.
  • Actively collaborate on Modular’s larger developer relations, product, and marketing strategies.

What you bring to the table:

  • 4+ years of software community management experience, or previous experience as a software/AI developer collaborating on an open source project. Experience with community-driven languages like Python, Rust, Julia, and LLVM a plus, but not required.
  • Experience as an active participant at conferences and other events, including giving talks, running workshops, and facilitating community development sessions.
  • Experience promoting new technologies through blog posts, newsletters, webinars, and other media.
  • Enthusiasm for working with new technology, including experience with Python and cloud APIs.
  • Experience working with AI infrastructure products and platforms like TensorFlow, PyTorch, TensorRT, CUDA, Triton Inference Server, VertexAI, Sagemaker.
  • Excellent written and verbal communication skills, including the ability to explain complex concepts in simple language.
  • A passion for staying up to date with industry trends and happenings.
  • A growth and leadership mindset, with an attitude that seeks to learn more from our customers, team, and the broader market.

The estimated base salary range for this role to be performed in the US, regardless of the state, is $135,000.00 - $242,000.00 USD.
e salary for the successful applicant will depend on a variety of permissible, non-discriminatory job-related factors, which include but are not limited to education, training, work experience, business needs, or market demands. This range may be modified in the future. The total compensation for a candidate will also include annual target bonus, equity, and benefits, with equity making up a significant portion of your total compensation.

For candidates who fall outside of the listed requirements, we nevertheless encourage you to apply as we may have openings that are lower/higher level than the ones advertised.

What Modular brings to the table:

  • Amazing Team. We are a progressive and agile team with some of the industry’s best engineering and product leaders.
  • Flexible Location. We want you to work where you are most productive and we are a remote-first company. We have offices in Palo Alto, CA and Seattle, WA for collaboration, and will open more next year.
  • World-class Benefits. In order to attract the best, we need to offer the best. Premier insurance plans, up to 5% 401k matching, very generous WFH setup stipends, flexible paid time off, and more are available to you! Please note that specific benefit packages may vary based on your location.
  • Competitive Compensation. We offer very strong compensation packages, including stock options. We want people to be focused on their best work and believe in tailoring compensation plans to meet the needs of our workforce.
  • Team Building Events. We organize regular team onsites and local meetups in different cities.

Working at Modular will enable you to grow quickly as you work alongside incredibly motivated and talented people who have high standards, possess a growth mindset, and a purpose to truly change the world.

Modular is proud to emphasize an equal opportunity, safe environment for people to do their best work. Modular is an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you require reasonable accommodations to participate in the interview process, please let your recruiter know, and we will work with you to meet your needs in compliance with the ADA.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.