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Small businesses make up 46% of the US private sector output, and historically represent 61.5% of new job creation. Mercantile is building new credit card products that are specifically designed for these businesses. We start by establishing a deep understanding of our customers and deliver customized solutions that are truly unique. Our products are designed to put money back into the pockets of small businesses so they can focus on serving their customers.
Mercantile raised $22M, and is backed by some of the best investors in the world including Index Ventures, First Round Capital, General Catalyst, SV Angel, 8VC, iNovia, Commerce Ventures, BoxGroup, Operator Partners, and more. We’re a lean team spread across North America, making an impact on the way small businesses can save. We’re looking for a full-time Head of Credit to join our team and own the Credit Department and its initiatives. This position reports directly to the CEO and founder and will be an integral part of building Mercantile.
As the Head of Credit of Mercantile, you will:
Own the Credit Department, its performance, roadmap, and initiatives
Implement, customize and monitor 3rd party underwriting models for our specific client base
Develop underwriting models adapted to each SMB vertical
Implement risk metric monitoring by researching & resolving risk events and developing strategies to mitigate risk factors
Develop and implement long term underwriting strategies that creates value for the company
Evaluate industry research to draw relevant conclusions on material strengths and risks of Mercantile’s underwriting model
Work with our Issuing Bank on Mercantile's risk strategy
Look at our client transaction data to make more accurate, real-time, and fluid decisions on their credit limits
Educate Mercantile on underwriting and risk strategies
You could be a fit if you have:
8-12 years of experience in small business and consumer lending & risk management
Experience building underwriting/risk models from scratch
Excellent verbal and written skills
Experience building and leading teams
Been the decision maker on underwriting / risk management decisions
Bonus points if you have:
Fraud mitigation experience
Capital markets experience
Worked at a fast-growing startup
Mercantile believes value creation emanates from having team members of many different perspectives and backgrounds. You’re encouraged to apply even if your profile does not precisely match the job description. Mercantile is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.