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Software Engineer - Service Delivery

Menlo Security

Menlo Security

Software Engineering
Emerald Isle, NC, USA
Posted on Friday, May 17, 2024

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

About the Role

Menlo Security is seeking an experienced Software Engineer to join the Service Delivery team.

The position is full-time and either remote (UK time zone) or based from our Bracknell, UK office. Service Delivery plays an integral role in optimizing how internal teams interact with our platform for customer provisioning, management and analytics; by focusing on building robust APIs and microservices that work together. Within Service Delivery you will use your strong technical ability to design and drive the introduction of new features and services, as well as evolve and maintain the existing suite of applications.


  • Use your creative mindset to design and develop novel solutions utilising a RESTful approach to APIs and building asynchronous HTTP services.

  • Maintain and evolve our current portfolio of services that support our internal and external customers.

  • Critically analyse and optimise our services and frameworks to ensure performance at scale.

  • Deliver code in a repeatable and scalable manner, maintaining a high level of excellence for delivering quality software.


  • BS/BA or relevant experience preferred

  • At least 4 years experience in Software Engineering


  • Strong proficiency with Python and asynchronous services, ideally using a framework such as Tornado, Twisted or asyncio

  • Strong understanding of GCP, AWS or other Clouds

  • Experience of using Linux

  • You are steadfastly focused on your customers, and preferably have experience working with engineers as customers

  • You possess a keen sense of ownership and responsibility, being able to design creative solutions and communicate them effectively

  • You enjoy working in a collaborative environment, and you’re committed to driving projects to completion

  • Ability to write clean, concise and maintainable code

  • Strong written and verbal communication skills

  • Proactive, ambitious, and strong ability to learn new things

  • Highly organized and detailed with critical attention to detail and documentation

  • Experience with NodeJS would be desirable


Why Menlo?

Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.