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IT Specialist



IT, Education
Tel Aviv-Yafo, Israel
Posted on Monday, February 12, 2024


  • 2+ years of experience in IT operations (hands-on experience)
  • Excellent communication skills and the ability to explain complex technical concepts to non-technical audiences
  • Experience working alongside security and compliance teams
  • Knowledge in the following IT systems (Jamf, Intune,OKTA)
  • Proficiency in technology tools including, but not limited to, Mac, Google Suite, Zoom,Neat, A/V equipment, Salesforce, JIRA, Slack, Zendesk etc.
  • Knowledge in the following security systems (EDR, Mail relay)
  • Extreme attention to detail + organizational skills
  • Ability to multi-task and project manage in an fast-paced ever-changing environment
  • Sound judgment and ability to proactively find solutions to issues before they arise
  • Top notch communication (both verbal and written) skills for both internal and external stakeholders
  • Passion for working in a fast-paced environment

Bonus points:

  • Experience working closely with HR, People Operations, and Operations management teams, all at a global level
  • Jamf 100 / Jamf 200 Certification

A day in the life and how you’ll make an impact:

  • Manage the procurement and installation of hardware and software for all new hires, as well as current employees as needed
  • Build out new IT and security processes and policies for the company, as well as assess and manage new vendors and recommendations for these projects
  • Work with security and compliance teams to develop and manage IT security systems
  • Work closely with our office managers to ensure AV in conference rooms is functioning properly; helping troubleshoot with Zoom integrations
  • Collaborate with teams to troubleshoot hardware and software issues, sometimes remotely, other times in person
  • Build an IT infrastructure and plan for long-term growth
  • Implement and maintain security tools
  • Oversee management of hardware and software inventory
  • Maintain backup software to support business continuity
  • Manage IT budget and work cross-functionally with the global IT team

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.