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Implementation Project Manager



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See open jobs at Medely.
Posted on Thursday, December 28, 2023

The Company

Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want.

As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment.

Join us in our mission to transform the healthcare staffing industry and improve patient lives!

The role: Medely is looking for an Implementation Project Manager to join our growing team! In this role, you’ll be responsible for managing the entire implementation of Medely’s core products in new and existing healthcare facilities and assisted living facilities. Successful implementations result in new gross adds consistent with budgeted membership and ongoing enrollment.

The Impact You'll Make:

  • Spearhead technical implementation for new customers from project kick-off to full launch.

  • Oversee multiple work streams across various phases of implementation for different account sizes.

  • Leverage expertise in project management and solutions architecture to ensure optimal platform utilization for customers.

  • Help customers achieve success from day one and maximize their investment in the platform.

  • Collaborate closely with internal and external teams to ensure smooth implementation.

  • Lead on-time and within-scope technical implementation across different customer segments.

  • Facilitate discovery and scoping sessions with new customers for both one-time and multi-phased projects.

  • Manage all aspects of project management, including risk analysis, goal setting, and KPI tracking.

  • Advise customers on technical best practices and provide clear, proactive guidance.

  • Collaborate with various teams to ensure product and services meet customer requirements.

  • Contribute to organizational success through knowledge sharing, documentation, and best practice iteration.

Who you are:

  • 4+ years of proven experience leading technical onboarding within a highly technical team.

  • Excellent critical thinking and problem-solving skills.

  • Strong written and verbal communication with a professional demeanor.

  • Experience in leadership fundamentals and driving success.

  • Ability to collaborate seamlessly across all levels and geographies.

  • Highly motivated and passionate about technology and customer success.

  • Thrives in ambiguous environments, manages diverse partnerships, and juggles multiple projects effectively.

Why Medely: Benefits & Perks

  • Competitive Compensation: Based on experience and performance

  • Long-term Incentives: 401k

  • Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance

  • Flexibility: We believe that work/life balance is important, so we offer twenty days of Paid Time Off and eleven paid holidays.

  • Paid parental leave

  • Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally!

  • Ownership: Drive meaningful business impact on a team you’ll help build and define!

  • Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Work location is flexible if approved by Medely.

Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.

We are an E-Verify company.

This job is no longer accepting applications

See open jobs at Medely.