Sales Development Representative-Public Safety
Mark43
Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
*Must be located on the West Coast*
Mark43’s mission is to empower communities and their agencies with cutting-edge technologies that improve safety and quality of life for all. We build powerful, scalable, and user-friendly software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.
We are seeking a motivated and dynamic Sales Development Representative with a passion for public sector technology and a proven track record of success. This role is an opportunity for those who aspire to become a part of the next generation of sales leaders at Mark43. You will receive hands-on training and gain valuable B2G (Business to Government) sales experience, setting you up for a successful career within Mark43 and beyond.
Key Responsibilities:
- Proactively identify and convert prospects into qualified leads by conducting thorough analyses and handling early qualification calls.
- Develop and execute effective lead generation campaigns across multiple channels.
- Engage with agencies of various sizes to understand their needs and identify opportunities to fulfill those needs with Mark43’s cloud solutions.
- Meet and exceed daily, weekly, monthly, and quarterly targets, including pipeline generation and activity-based metrics.
- Manage and enhance the early prospect experience, from initial intake to hand-off to Account Executives.
- Deliver high-level solution descriptions and partner with the Solutions Engineers team to deliver product demos.
- Provide tactical sales support on high-priority opportunities and prospects.
- Utilize best-in-class sales and communication tools to accelerate lead generation and maintain high activity levels.
- Professionally communicate with prospects via phone, video calls, and email consistently.
- Travel up to 25% to attend industry events, engage with prospects, and support sales initiatives.
Qualifications:
- Bachelor’s Degree from an accredited university.
- 3+ years of experience in a sales development role, ideally within the public sector or a related field.
- Proven success in prospecting and qualifying leads for SaaS solutions.
- Strong written and verbal communication skills.
- Basic understanding of cloud-native applications.
- Demonstrated interest in GovTech and modernizing public safety space.
- Ability to empathize with diverse user groups and understand their unique needs.
- A self-motivated, outgoing, and driven attitude, with a commitment to excellence and detail.
- Openness to travel up to 25% as required for the role.
Preferred Software Experience (a bonus, but not required):
- Familiarity with SalesHub for managing outreach sequences and automation.
- Experience using Salesforce for customer relationship management.
- Proficiency in Microsoft Suite (Word, Excel, PowerPoint) for data analysis and presentations.
- Knowledge of live chat capabilities to engage with prospects in real time.
What We Offer:
- Comprehensive career development with a focus on building frontline sales skills and knowledge of the public sector.
- Responsibility for contributing to mission-critical software that supports first responders and government agencies.
- A collaborative and supportive team environment, working closely with Account Executives, Marketing, Communications, and Customer Success teams.
- Opportunities for career growth in an environment that celebrates your achievements.
- Exposure to enterprise software products and government sales best practices.
- Direct mentorship and support from experienced sales leaders.
- A team that values your input and fosters a culture of innovation and excellence.
- A workplace dedicated to enhancing public safety through impactful software solutions.
Join us and be a part of a mission-driven team that is making a real difference in the communities we serve. If you are passionate about technology, motivated by challenge, and driven to make an impact, we’d love to hear from you!
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.