Forward Deployed Engineer

Luminai

Luminai

Software Engineering
San Mateo, CA, USA
Posted on Aug 13, 2024

About Luminai

Nearly every organization in the world relies on complex manual work to carry out critical internal processes. These are processes that keep the world going — enrolling patients in a hospital, underwriting loans inside a bank, or processing new transactions for an airline. Yet most companies don’t have enough resources to properly automate these tasks and are stuck in manual, decades old way of doing things.

At Luminai, we develop technology to automate long-form organization wide workflows of any complexity easily and safely using AI. Luminai serves some of the world’s most critical organizations in sectors like Healthcare, Finance, and Telecommunication to delegate mission-critical workflows that previously required hands-on human involvement, over to autonomous AI systems. Our approach combines frontier AI development, with a purpose built workflow execution engine to achieve this goal.


We've raised a Series-A round led by General Catalyst, YCombinator, and investors including Kevin Weil (Chief Product Officer at OpenAI), Arash Ferdowsi (co-founder of Dropbox), Katie Stanton (former VP Global Media, Twitter) and CEOs of companies including Flexport, Notion, Front, Ramp and Twitch.

About the role

The Forward Deployed Engineering team combines technical expertise with a deep understanding of user needs and business objectives to contribute to the successful development and evolution of our software and product. In this role, you will work with some of the most critical organizations in the world to deploy capable AI towards in production. You’ll help build, maintain, test, and innovate on Luminai’s core product offering for our customers. You’ll be focusing on delivering high-quality code and customer solutions. As an early member of the engineering team, you will have an immense impact on our product and customers. You’ll also play a foundational role in strategic decisions, delivering immediate value and redefining what’s possible for customers with our unique automation technology.

This is a hybrid position, with an expectation of some set in-office work days each week. Our office is located in San Mateo, CA.

What you'll do

  • Test Planning and Strategy:

    • Collaborate with cross-functional teams to understand project requirements and contribute to test planning and strategy development.

    • Develop comprehensive test plans and test cases that align with business objectives and user requirements.

  • Test Execution:

    • Perform functional, regression, integration, and performance testing on software products and applications.

    • Utilize manual and automated testing techniques to ensure the highest level of test coverage.

    • Identify, document, and track defects, and work with development teams to resolve issues promptly.

  • Workflow Creation:

    • Build and maintain automated workflows for customers

  • Collaboration and Communication:

    • Work directly with customers to gather requirements and understand their automation needs

    • Actively participate in daily stand-ups, sprint planning, and retrospective meetings with development and product teams.

    • Effectively communicate test progress, results, and any roadblocks to project stakeholders.

  • Process Improvement:

    • Identify areas for process improvement within the Solutions Engineering team and contribute to the enhancement of QA practices and methodologies.

Who we're looking for

  • A minimum of 2 years of experience as a software engineer

  • Proven experience as a software engineer or in a similar role within the technology industry.

  • Solid understanding of software testing methodologies, tools, and best practices.

  • Experience with manual and automated testing of web and mobile applications.

  • Proficiency in JavaScript/TypeScript, Node, and react

  • Excellent analytical skills with a keen eye for detail.

  • Strong problem-solving abilities and a proactive attitude toward issue resolution.

  • Outstanding communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.

Benefits & Perks:

  • Comprehensive health care benefits (medical, dental, vision)

  • Flexible time off + 9 paid company holidays

  • Financial planning support (401K, HSA, FSA)

  • 12 weeks primary-caregiver parental leave; 6 weeks secondary-caregiver parental leave

  • Stipends for mental and physical wellness

Luminai is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees are respected and valued. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We encourage applications from all qualified individuals and believe that diverse perspectives and experiences strengthen our team and enhance our ability to serve our customers.

If you need assistance or accommodation due to a disability in the interview process, please contact us at careers@luminai.com.