The Role

Serves as the operational anchor and trusted right hand to the Chief Operating Officer in a fast-paced, high-growth environment. Ensures executive priorities, communications, and workflows run seamlessly while maintaining a clear view of what’s most important. Brings structure, foresight, and calm to a dynamic environment while helping leadership stay balanced, informed, and focused on impact.

Key Strengths

• Reliability: A steady, trusted operational partner who keeps priorities visible, anticipates needs, and ensures nothing falls through the cracks. Known for creating clarity in chaos and surfacing what matters most to keep the COO focused and confident.
• Balance: Expert at managing the tension between urgent fires and long-term strategy - protecting executive time while ensuring progress on both immediate and strategic objectives.
• Thought Partner in Execution: Goes beyond administrative support to drive momentum - tracking decisions, closing loops, and pushing projects through to completion. Operates with ownership, foresight, and accountability.
  
  

What a Typical Week Might Look Like

• Manage complex and dynamic calendars, ensuring the COO’s time aligns with high-impact priorities.
• Prepare meeting agendas, materials, and briefing documents in advance to drive efficient decision-making.
• Anticipate and surface competing needs to maintain balance between short-term urgencies and strategic goals.
• Track, chase, and close the loop on follow-ups, deliverables, and commitments across internal and external stakeholders.
• Plan and coordinate seamless domestic and international travel.
• Partner cross-functionally with the CEO’s Chief of Staff, Executive Assistant, and Head of Workplace & Culture to ensure operational alignment across the company.
• Communicate clearly and proactively between the COO and key teams, ensuring timely and accurate information flow.
• Handle sensitive information with discretion and integrity while maintaining a high standard of professionalism.
  
  

What Success Looks Like

• The COO’s time is protected and focused on the highest-impact work.
• Meetings are fully prepped with context and clear outcomes.
• Priorities are surfaced and balanced effectively; nothing slips through the cracks.
• Action items are tracked, chased, and closed.
• Travel and logistics run smoothly with no last-minute scrambles.
• Internal and external stakeholders experience seamless, timely communication.
• The COO operates more strategically and less reactively, supported by a proactive, reliable partner.
  
  

Your Background Looks Something Like

• 8+ years of experience supporting senior executives in high-growth or fast-paced environments, ideally within technology, AI, or creative industries.
• Based in or near the South Bay; comfortable with a full-time, on-site schedule.
• Known for reliability, judgment, and ability to anticipate needs several steps ahead.
• Excellent written and verbal communication skills; calm under pressure.
• Proactive problem-solver who takes initiative and drives clarity in ambiguity.
• Emotionally intelligent and collaborative, with strong relationship management skills.
• Proficient in Google Workspace, Slack, Notion, Concur/Expensify, Navan,and related tools.
  
  

What Would Make You Exceptional

• Experience supporting a COO or other senior operator in a scaling startup.
• Strong operational mindset with the ability to design systems and processes for efficiency.
• Skilled at balancing urgency with long-term perspective.
• Deep alignment with Luma’s mission to expand human creativity through AI.
  
  

Compensation & Benefits

Luma offers top-of-market compensation, comprehensive health benefits, and meaningful equity opportunities.

You’ll work alongside an exceptional leadership team who make every day both productive and joyful.