Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Event Technology & Marketing Platform Specialist is responsible for the planning, execution, and optimization of technology solutions that support live, virtual, and hybrid events, as well as broader marketing campaign initiatives. This role serves as a key liaison between marketing, sales, and operations teams to ensure the seamless integration and performance of platforms such as CVENT, iCapture, Qualtrics, Marketo Interactive Webinars, and CRM/marketing automation systems including Salesforce and Marketo Engage. The position requires a strong technical foundation, attention to detail, and the ability to manage multiple concurrent projects while delivering high-quality attendee and user experiences.

Essential Duties and Responsibilities

• Manage the end-to-end setup, testing, and execution of event technology platforms for live, virtual, and hybrid events.

• Collaborate with cross-functional teams (marketing, sales, IT, operations) to align event tech strategies with campaign and business goals.

• Configure and optimize tools such as CVENT for registration and agenda management, iCapture for lead capture, and Qualtrics for surveys and feedback.

• Execute and support Marketo Interactive Webinars, ensuring seamless integration with Salesforce, Marketo Engage and Openprise for lead tracking and campaign attribution.

• Develop and maintain scalable processes and documentation for event tech workflows, integrations, and data governance.

• Provide real-time technical support during events, including troubleshooting platform issues and ensuring a smooth attendee experience.

• Analyze event performance data and generate actionable insights to improve future events and marketing campaigns.

• Train internal stakeholders on event tech tools and best practices to ensure consistent usage and adoption.

• Lead the evaluation and implementation of new event technologies and integrations to enhance attendee engagement and operational efficiency.

• Ensure compliance with data privacy regulations in all event tech and data capture activities.

• Support campaign-related activities such as landing page creation, lead routing, and post-event nurture workflows using integrated platforms.

• Partner with event operations, campaign leaders and data and analytics teams to ensure accurate reporting and ROI measurement across platforms.

Supervisory Responsibilities

No

Qualifications Expected for Position

• 4+ years of experience in event technology, marketing operations, or a related field.

• Hands-on experience with CVENT (or equivalent platform).

• Excellent English communication skills, both written and spoken.

• Hands-on experience with virtual event platforms and webinar tools, such as ON24, Zoominfo, Marketo Interactive Webinars, etc.

• Strong understanding of marketing automation, CRM systems, and data integration.

• Excellent project management and communication skills.

• Ability to manage multiple projects simultaneously in a fast-paced environment.

• Analytical mindset with a focus on data-driven decision-making and continuous improvement.

Qualifications Preferred for Position

• Hands-on experience with Salesforce and/or Marketo.

• Familiarity with HTML/CSS or basic scripting for platform customizations a plus.

• Certification in CVENT, Marketo, Salesforce a plus.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.