Info Systems Engineer II (focus in Jira administration)
Livongo
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
- Support JIRA and Confluence Data Center administration, including creation and management of complex custom projects, comprehensive workflows (with conditions, validators, and triggered post functions), security schemes, custom fields, dashboards, and reports configurations.
- Optimize the JIRA Data Center by assisting with a post-consolidation cleanup of users, group permissions, project permissions, and projects.
- Perform requirements gathering, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests.
- Create and maintain detailed technical and user-facing documentation
- Jira API administration and advanced workflow automation
- Resolve issues as they arise with JIRA Projects and Confluence in coordination with a Teladoc JIRA admin team and JIRA hosting partner team
What you’ll need:
- At least 3 years of Jira administration/configuration experience
- Experience with complex Jira Integrations
- Experience with Jira Automation using the Jira Workflow Toolbox, JMWE (Jira Miscellaneous Workflow Extensions), JSU Automation, and ScriptRunner scripts using behaviors, listeners, and scripted fields
- Experience using the Jira API
- Experience administering JIRA both on-prem and cloud environments building customized workflows, permission schemes, and Script Runner scripting
- Experience with JQL(JIRA Query Language)
Nice to have:
- Certified Professional in Atlassian Suite & Jira Align Experience
- Knowledge of Scrum, Agile and continuous integration and deployment practices
#LI-Remote
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Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.