Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

POSITION SUMMARY:

The Senior Manager, Network Engineering, leads a team of network engineers who manage all things related to Teladoc Health’s network infrastructure. The Senior Manager is responsible for all cloud, data center and office location network reliability.

The Senior Manager, Network Engineering, has a deep understanding of networking protocols and a broad range of network vendors. This knowledge will be used to support the team of Network Engineers who deliver exceptional service to our internal and external customers. The Senior Manager will also collaborate with other engineering teams to help them deliver scalable and reliable services to our external customers.

WORK YOU’LL DO:

• Lead and develop a team of engineers. Encourage and empower the team members to be effective and engaged.

• Develop, evolve, and deliver an ambitious infrastructure project roadmap, thinking strategically about scale, performance, and architecture.

• Manage project milestones, progress, and issues.

• Drive best engineering practices and agility in the teams.

• Provide technical leadership for operational and business strategy.

• Manage the department's operational budget.

• Manage vendors responsible for network software, hardware and data centers.

• Collaboration: Work closely with other IT teams, vendors, and stakeholders to support network-related projects and initiatives.

• Incident Response: Respond to network incidents and outages, providing timely resolution and root cause analysis.

REQUIRED QUALIFICATIONS:

• 7+ years experience working in network engineering.

• 3+ years leading a team of network engineers.

• 3+ years working in Azure or AWS network environments.

• Bachelor’s degree with applicable major or equivalent demonstrated through a combination of the following: work experience, training, military experience, and/or education.

PREFERRED QUALIFICATIONS:

• Department level experience managing annual budgets and roadmap planning

• Experience with vendor management

• Experience with Infrastructure as code (Github, Jenkins, Terraform, Ansible)

• Expertise with Juniper routers, Fortinet/FortiGate firewalls, Arista switches, and Radware/Alteon application delivery controllers

• Expertise in all layers of the OSI model and fundamental networking protocols (TCP, UDP, ICMP, BGP, OSPF, HTTP, SSH, SNMP, NTP, etc.)

• Ability and willingness to keep current with all modern and upcoming applicable technologies.

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Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.