CAN Senior Product Manager
Livongo
This job is no longer accepting applications
See open jobs at Livongo.See open jobs similar to "CAN Senior Product Manager" General Catalyst.Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
The Senior Product Manager will be responsible for leading product strategy and product development cycle for relevant product areas including responsibility for managing the roadmap and innovation funnel. This role will also be responsible for supporting routine market and competitive evaluation including pricing and leading new product innovation/ideation, customer/operations/clinical user journeys, design, implementation, and management of existing and new products in support of Teladoc Health’s product lines. This includes establishing success metrics that measure clinical outcomes in addition to customer, market, and operational success, thereby enhancing our ability to drive new revenue and improve margins. The Senior Product Manager will effectively act as the intersection between various stakeholders, including clinical, operations, business, finance, data analytics, technology, and external vendors and clients when necessary. The Senior Product Manager will also work with our internal business partners on the creation and management of business plans that support the business goals of specific segments. In addition, the Senior PM will contribute to the development of the Product department in Canada supporting the establishment of processes, tools and templates to standardize all elements of the product life cycle.
Essential Duties and Responsibilities
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Act as the primary product owner and manager of existing complex products and programs
Manage the assigned product lifecycle in whole - from ideation, exploration, approval, development, implementation, execution, measurement and ongoing development
Work alongside technology leads of development and engineering teams to lead refinement, backlog grooming, prioritization, daily standups, etc.
Own creation and management of JIRA tickets (epics, stories, etc.)
Lead UAT with appropriate stakeholders including approval to push into production
Develop essential product documentation including Business Case, Business Requirements/Product Specifications/Acceptance Criteria, and use cases, etc.
Develop and maintain key metrics and reporting to accurately measure product performance (customer loyalty, experience, forecasted revenue, utilization, resource optimization, etc.)
Act as a thought leader and subject matter expert in the assigned product area
Support with analysis and understanding of market dynamics, competition, and industry trends
Perform other duties as assigned by management
Communicate, collaborate with, and influence leaders in diverse functional areas (e.g., technology, clinical, sales, operations) regarding product needs, market plans, and organizational prioritization, including:
With Marketing on the delivery of product promotion and sales activities
With innovation and strategy leaders to develop new clinical lines of business and partnerships
With Engineering Development to facilitate the Agile development process as a key product owner, participating and leading the development sprint efforts and daily task activities necessary in Agile development
With Business Development to assess potential strategic partnerships, acquisitions, and build/buy/partner decisions
With Sales, Client Relations, Operations and Marketing to supply necessary product knowledge, competitor and market information, presentations, and technical expertise
Supervisory Responsibilities
Currently No.
Qualifications Expected for Position
Bachelor's Degree in in Business or related field (or equivalent in relevant work experience) required
MBA or Master’s Degree preferred
Minimum of 5 - 8 years of product management experience required
Product Management or related experience in the healthcare technology industry preferred
Experience in telehealth, patient engagements tools, or digital health, preferred
Expertise in relevant business software (Excel, PPT)
Confluence, JIRA, Miro, etc.
Project management skills
Ability to manage multiple projects simultaneously
Attention to detail
Communication and presentation skills
Positively collaborates with other employees and departments to complete objectives
Comfort with change and uncertainty
Comfortable working independently and communicating through multiple levels in organization
Customer orientation with data-driven decision-making approach
Problem analysis and problem solving
Strategic thinking and planning
Organizational and planning skills
Hybrid employees will be expected to work in the office twice per week, with recommended days being Tuesday to Thursday.
Work Environment
☐ Office ☐ Remote ☒ Hybrid (Office & Remote)
Travel: 5%
Travel percentage reflects an estimate and is subject to change dependent on business needs.
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladochealth.com.
This job is no longer accepting applications
See open jobs at Livongo.See open jobs similar to "CAN Senior Product Manager" General Catalyst.