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Principal Cyber Resiliency Program Manager



United States · Remote
Posted on Wednesday, July 10, 2024

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.


We are seeking a highly experienced and motivated Principal Cyber Resiliency Program Manager to lead our cyber resiliency initiatives. The ideal candidate will have a strong background in disaster recovery, cybersecurity, and stakeholder management. This role ensures the protection of the Teladoc’s data and IT Infrastructure in the event of a disaster or ransomware attack. This role requires a strategic thinker who can also dive into the tactical details to ensure quality and effectiveness in implementing and testing our cyber resiliency strategies.


Stakeholder Engagement:

  • Establish and maintain strong relationships with internal stakeholders across various departments.

  • Understand stakeholders' concerns, requirements, and issues related to cyber resiliency.

  • Communicate effectively to align cyber resiliency goals with business objectives.

Disaster Recovery Strategy Development:

  • Develop a comprehensive disaster recovery strategy that aligns with the organization's overall cybersecurity and business continuity plans.

  • Ensure the strategy addresses current and emerging threats, vulnerabilities, and compliance requirements.

  • Integrate disaster recovery planning with other IT and business processes.

Team Management and Quality Control:

  • Lead and manage a small team of senior engineering consultants responsible for implementing the disaster recovery strategy.

  • Provide tactical guidance and oversight to ensure high-quality execution of tasks and projects.

  • Conduct regular reviews and audits to ensure adherence to best practices and standards.

Implementation and Testing:

  • Oversee the design and implementation of disaster recovery plans and procedures.

  • Coordinate and conduct regular testing of the disaster recovery plans to ensure effectiveness.

  • Analyze test results, identify gaps, and work with the team to address any issues.

5. Continuous Improvement:

  • Stay updated with the latest trends, technologies, and best practices in cyber resiliency and disaster recovery.

  • Recommend and implement improvements to enhance the organization’s cyber resiliency posture.

  • Promote a culture of continuous improvement and learning within the team and organization.

6. Reporting and Documentation:

  • Develop and maintain detailed documentation of disaster recovery plans, procedures, and testing outcomes.

  • Prepare and present reports to senior management on the status, effectiveness, and improvements of the cyber resiliency program.


  • Bachelor’s or master’s degree in computer science, Information Technology, Cybersecurity, or equivalent experience.


  • Minimum of 10 years of experience in cybersecurity, disaster recovery, or related fields.

  • Proven experience in leading and managing technical teams.

  • Strong track record of developing and implementing disaster recovery strategies.


  • Excellent communication and interpersonal skills.

  • Strong analytical and problem-solving abilities.

  • Deep understanding of cybersecurity principles, disaster recovery best practices, and relevant regulatory requirements.

  • Ability to manage multiple projects and priorities in a fast-paced environment.

Certifications: Relevant certifications such as CBCP, CISSP, CISM, CRISC, or similar are highly desirable.

Key Attributes:

Strategic thinker with the ability to translate high-level goals into actionable plans.

Detail-oriented with a commitment to quality and excellence.

Proactive and adaptable, with the ability to respond effectively to changing priorities and challenges.

Strong leadership and mentoring skills, with a focus on team development and success.

Join us and take charge of strengthening our cyber resiliency and disaster recovery capabilities. Together, we will ensure the security and continuity of our organization in the face of evolving cyber threats.

The base salary range for this position is $185,000 - $220,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.