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Sr. Manager, HR Policies & Programs



People & HR
Multiple locations
Posted on Thursday, June 27, 2024

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

The Senior HR Policy & Program Manager, is a critical role to the People and Workplace team effectiveness. In your role, you will assess and anticipate our HR and Workplace needs, acting as liaison between our HRBP’s, Workplace and People teams. You’ll leverage your strategic HR skills to develop solutions that align our HR programs and policies with our high-level business objective and company culture serving as an employee champion and change agent, you’ll bring value to both our company and our employees, in an exciting growth environment.

This is your chance to shine in a high-profile role, as you explore the fascinating field of digital healthcare solutions. The Sr. HR Manager must demonstrate a customer centric attitude, a sense of urgency, and thrive in an innovative, faced paced environment.

***This is a hybrid role - working remote as well as 2-3 days a week from either our Lewisville, TX or Chicago, IL location.***

Essential Duties and Responsibilities

  • Identify and recommend continuous improvements to HR policies, programs and processes to drive efficiencies and take the experience for our employees to the next level.
  • Partner with local and international people leaders to prioritize their people initiatives, give input into company-wide People projects, and help execute talent management programs across region.
  • Collaborate with HR leadership team to implement innovative people process programs that are simple and scalable.
  • Provide strategic partnership to Talent Management and engagement.
  • Be an internal consultant across all business groups in order to present findings and help guide both interpretation and follow-up actions.
  • Partner with our legal department as needed for due diligence with M&A and the Compliance department for internal audits and general company compliance initiatives. Analyze HR trends and metrics to develop solutions, programs and processes
  • Assist in driving various HR initiatives: performance management, employee engagement , CSR programs.
  • Develop and maintain an effective working knowledge of Teladoc’s mid- and long- range plans, its culture and its competition. Work closely with HR leadership to continually build morale and increase productivity and retention
  • Partnering with our legal department as needed, maintain in-depth knowledge of legal requirements related to HR and employee management, reducing legal risks and ensuring regulatory compliance.
  • Provide oversight of our ES&H, Physical Security and ESG teams, programs and policies to drive efficiencies.
  • Become well versed in all people data and leverage and connect data from the business.
  • Provide consultative advice related to business unit restructure, workforce planning and succession planning.
  • Leverage people analytics to identify trends, inform people strategies and focus on retention and engagement drivers.

Qualifications Expected for Position

  • BA/BS Degree
  • 8 years of HR generalist experience working in a fast-paced environment, with in-depth knowledge and expertise in multiple HR specialties.
  • Experience setting up internal people policies, systems, and procedures in a growing company.
  • Excellent organization skills, attention to detail, and ability to prioritize actions.
  • Ability to work independently and effectively in a fast-paced environment, and to juggle several projects with a spirit of flexibility and positive outlook.
  • Willingness to do whatever it takes to get the job done, no matter how big or small.
  • Ability to write and communicate verbally in an effective and compelling manner.
  • Ability to challenge conventional approaches and a willingness to build a unique approach.
  • Strong interpersonal skills and a deep ability to understand what motivates others.

The base salary range for this position is $140,000K-$150,000K. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.