Manager, Workplace Services
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
This is a full time, office based position located at our site in San Jose, CA.
Summary of Position
The Workplace Services Manager plays a primary role in supporting the continuous operation and improvement of our office spaces, including site security, property maintenance and project-based initiatives.
Essential Duties and Responsibilities
Oversee the company corporate office in San Jose, CA, with oversight of offices in Goleta, CA.
Delivery of maintenance and repair services for all hard and soft equipment at assigned office(s).
Supervise multi-disciplinary teams of non-exempt staff including janitorial and security.
Coordinate site safety programs, i.e., first aid/AED training.
Work with the Sr. Director in allocating and managing space in office buildings.
Interface with internal stakeholders and leadership regarding facilities issues.
Maintain daily oversight of both hard (HVAC & Air Filter Vendors) and soft services (Janitorial, Pest Control, Fire/life safety vendors) for the office.
Support the Sr. Director of Workplace in the implementation of short and long-term projects for the operations center and individual departments.
Proven environmental, safety and health background in an industrial environment with strong business acumen and operations knowledge
Ensure compliance with Teladoc Health minimum audit standards.
Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review.
Work with the Sr. Director of Workplace to source local services and goods needed to perform day to day operations through 3rd party suppliers.
Partner with the Sr. Director of Workplace Services on all operating and capital budgets.
Serve as second level financial approver for workplace related invoices via accounting systems.
Support local site leaders with office-based events or projects as needed.
Perform other duties as required.
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Qualifications Expected for Position
5 years of workplace facilities experience.
2-3 years managing teams.
Demonstrated ability to communicate effectively with stakeholders at all levels in the company to include C-level Executives.
Proficient in MS Office, and possess strong written, verbal and people skills.
Knowledge of real estate, environmental, safety, health, telecommunications, furniture, accounting and building systems.
Superior customer service skills and orientation.
Ability to maintain consistent professionalism under stressful situations.
Ability to plan and manage work under time constraints.
Ability to multitask and work without direct supervision.
Excellent critical thinking skills and ability to direct responses during emergency situations.
Proven ability to provide direction to staff
Certification in facilities management (FMP, CMP) a plus.
High school degree required; bachelor’s degree in engineering, facilities management, business management, or related field highly preferred.
The base salary range for this position is $118,000-135,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.