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Position Summary

The Sr. Finance Analyst, Operations Finance is a very highly visible role, and you will be at the forefront of driving the US COGS/COS and OPEX optimization by thoroughly analyzing Operations key metrics and performance drivers and communicating actionable insights to senior management. The ideal candidate is a highly cerebral and strategic leader who possesses an excellent understanding of forecasting and data driven actionable insights. She/he will partner with the Operations functions to forecast US COGS/COS and OPEX on a monthly basis as well as for the AOP and the LRP, help set targets, timely report and measure against targets, and drive optimization/value creation. The Sr. Finance Analyst, Operations Finance will be a trusted advisor who can thrive in a fast-paced dynamic environment.

Reporting to the Sr. Finance Manager, you will provide critical business intelligence and actionable financial insights that empower decision-making throughout the Company. In this role, you will use your analytical skills, thought leadership, business savvy, modeling, and forecasting chops to track and influence business performance and enhance our predictive and prescriptive capabilities. You will work at the intersection of finance and data analysis through a strategic lens - developing and maintaining financial information while helping steer the company through your analysis. You will regularly be collaborating alongside Operations, Product, HR, Data Science, FP&A, and T&D.

Role and Responsibilities

• Partner with Operations to develop the monthly forecast, annual plan, and LRP for the US COGS/COS and OPEX and report to senior management with a very clear and thorough presentation on drivers, actionable insights, and risks and opportunities
• Implement a proactive standardized and effective forecasting framework and review process with cross functional business partners.
• Conduct “what-if” and scenario planning analysis
• Analyze US visit SLA trends and timely communicate predictive insights and partner with cross functional business partners to make better decisions around provider capacity and optimize throughput
• Work collaboratively within the Commercial Finance team as well as with cross-functional business partners such as Operations, Product, HR, Data Science, FP&A, and T&D.
• Translate unstructured business problems into analytical framework. Apply framework to uncover insights and actionable recommendations. Ensure information and insights are being cascaded throughout the cross functional groups
• Apply evidenced-based thinking and teach past learnings to influence decision making
• Design advanced analytics strategy, derive, and communicate insights that inform key decisions and help optimize the business
• Partner with Data Science to build standardized reports and dashboards in Tableau

Qualifications/Requirements

• BS/BA degree in Finance, Accounting, or related field
• Combination of strong financial planning, forecasting, and reporting experience – minimum of 5 years of experience.
• Experience in building data and actionable insights driven scalable predictive COGS/COS and OPEX forecasting models
• Proven experience with analyzing large amounts of financial and operational data to derive meaningful trends, map connections, and identify drivers of key P&L line items like COGS/COS and OPEX
• Excellent oral and written communication and presentation skills
• Must be able to very successfully partner with various stakeholder to produce a very robust and predictive US COGS/COS monthly, annual, and LRP forecast
• Demonstrated ability to work in a matrixed environment with many cross-functional partners
• Ability to understand and influence decisions of senior management
• Is very organized, detail oriented, and efficient with time management.
• Must be proficient with all Microsoft Office software with advanced PowerPoint and Excel skills
• Proficiency with Tableau and Oracle is a plus
• Flexibility for some travel

The base salary range for this position is $100,000 - $120,000. In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.