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Product Manager II

Lessen

Lessen

Product
Chicago, IL, USA
Posted on Wednesday, January 31, 2024
Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren’t just a tech company. We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients. Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year. Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.
Job Summary
The Product Manager II leads and collaborates with various local and overseas teams and stakeholders to deliver value to customers, affiliates and internal users through delivery of well-defined, appropriately-prioritized and human-centric product solutions.
Responsibilities
• Lead cross-functional teams in iterative and incremental discovery of end user requirements in a dual track scrum operating model
• Deliver value to customers, affiliates and internal users through frequent, high-value deliveries of software product
• Create and prioritize unified product backlogs to ensure the most urgent and valuable work is getting done first
• Translate user requirements into actionable language for developers and designers to efficiently architect and deliver solutions
• Translate technical capabilities, constraints and impediments to business stakeholders in human terms
• Define, instrument, and analyze KPIs and metrics that inform the feature/product’s success and link to corporate initiatives
• Sell and market your product to executive decision makers and end users
• Identify stakeholders, build relationships, and influence others to get work done
• Collaborate with local & overseas development teams with a willingness to accommodate varying time zones
• Foster a positive team environment
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned
• Travel requirements: Some travel required (<10%)
Role Specific Skills
• Ability to collaborate with key business partners and stakeholders to discover and articulate requirements and user stories, manage and communicate the product roadmap, and deliver per customer contracts and/or requests with high quality and predictability
• Ability to collaborate with customers, software engineering, operations personnel, sales and other product managers to ensure on-time delivery of product software features that focus on creating data-driven actionable insights that optimize customer facilities maintenance spend and improve operational efficiency
• Ability to evolve product strategy based on property management data analysis, market and competitive research, and industry trends.
• Ability to drive improvements to our existing products and identify opportunities for new product ideas
• Strong systems-thinking skills for considering holistic implications of decisions, cause-and -effect, effective portfolio prioritization to support top-level business objectives
• Demonstrated emotional intelligence in support of mission of implementing transformational technology in a larger organization
• Strong communication skills—able to make the complex simple; can describe technology in terms of business implications and translate business needs into technical requirements
Qualifications
Minimum Qualifications
• Bachelor’s degree in Software Engineering, Computer Science or related disciplines
• Master’s degree in Business Administration, Management, Software Engineering, Computer Science or equivalent
• 2 years of relevant experience in product management, software development or data analytics
Other Relevant Qualifications
• Knowledge of Agile Scrum methodologies; Dual track scrum knowledge a plus
• Scrum Alliance Certified Product Owner or ScrumMaster preferred
• Technical software development or data analytics experience preferred
Why Lessen:
· Competitive compensation
· Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you’ll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.