Systems Engineer
Lacework
Software Engineering
Costa Rica
Posted on Jun 3, 2026
We are looking for people with the drive to make a difference in the leading cybersecurity company in the world based out of Costa Rica.Someone that is eager to understand customers and prospects needs and put his/her knowledge, experience and creativity into designing solutions and showcasing solutions leveraging the best and most innovative technology. As a Systems Engineer this person will play a critical role supporting the sales organization in all technical matters regarding pre-sales and technical sales. This role requires a unique blend of technical expertise, business acumen and soft skills to interact with highly technical professionals, decision makers, stakeholders, and leaders to drive enterprise cybersecurity sales
Responsibilities:
- Assist in qualifying sales leads from an Engineering standpoint.
- Serve as a trusted technical advisor to customers and sales teams.
- Lead technical sales [MM1] meetings with customers to understand their Cybersecurity challenges and requirements and align them to Fortinet solutions and services.
- Be the main technical resource for sales meetings to answer and collaborate with? the customer around Fortinet solutions features, specifications, and functionalities.
- Build cybersecurity solutions and Bill of Materials aligned to customers’ needs and requirements.
- Conduct technical presentations of Fortinet products and solutions.
- Lead the technical sales activities like assisting partners in the process of answering RFxs[MM2] , demonstrations, Proof of Concepts, ensuring Fortinet’s solutions exceed customer expectations.[MM3]
- Act as the primary technical contact for customers and partners, collaborating closely with Account Managers, demonstrating Fortinet’s valued proposition.
- Be able to clearly understand, articulate and deliver Fortinet’s value proposition, to customers and partners.
- Be a presenter in internal or external meetings, like events, Executive Briefing Centers (EBCs), Marketing activities, or any market positioning activity.[MM4]
- Manage multiple opportunities effectively while maintaining exceptional customer experiences, with a great report within internal tools.
- Proactively manage internal and external communications including calls, emails, and chats based on the predefined SLAs.
- Stay ahead of cybersecurity trends and Fortinet’s product offerings.[MM5]
- 3+ years of experience in Security Operations Teams (Blue Team, Red Team, SOC Manager, Senior SOC Analyst).[MM6]
- 2+ Years of experience in pre-sales engineering roles is a plus.
- Deep understanding of enterprise network security architectures, industry cybersecurity frameworks, and regulations such as NIST, MITRE ATT&CK, COBIT, PCI-DSS, FERPA, HIPAA and Zero Trust.
- Strong understanding of Enterprise Cybersecurity and Network Architectures. Knowledge of the following concepts: Network Security, Security Operations, Cloud Technologies, Secure Access Service Edge, Network Access Control.
- Strong understanding of the following technologies and protocols: RADIUS, LDAP, PKI, IKE, Certificates, L2TP, VXLAN, IPSEC, 802.1Q, AES, SSH, TLS/SSL, SHA.
- Understanding of Private and Public Cloud environments like VMWare, Hyper-V, Kubernetes, GCP, AWS, Azure, OCI, and Nutanix.
- Experience with modern encryption, authentication and IAM technologies
- Strong understanding in the following solutions: SIEM, SOAR, EDR, EPP, PAM, DLP [MM7] is a plus
- Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical teams.
- Strong problem-solving and analytical skills.
- Professional proficient in English, being able to effectively participate in technical discussions, internal and external meetings, and written communication.
Required Skills and experience:
Education and Certifications:
Bachelor's Degree or equivalent experience.
CISSP, CISM, CISA, CCSP, CEH, GSEC, OSCP, TOGAF or other professional level credentials/accreditations are a plus.
Fortinet Certifications (FCP, FCSS, FCX) are a plus
Cloud Certifications from a well-known vendor are a plus.
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com.
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.
We are looking for people with the drive to make a difference in the leading cybersecurity company in the world based out of Costa Rica.. Someone that is eager to understand customers and prospects needs and put his/her knowledge, experience and creativity into designing solutions and showcasing solutions leveraging the best and most innovative technology. As a Systems Engineer this person will play a critical role supporting the sales organization in all technical matters regarding pre-sales and technical sales. This role requires a unique blend of technical expertise, business acumen and soft skills to interact with highly technical professionals, decision makers, stakeholders, and leaders to drive enterprise cybersecurity sales
