Internal Systems Engineer
Lacework
Software Engineering
London, UK
Role: Inside Systems Engineer
Role Overview
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. Our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Systems Engineer to contribute to the success of our rapidly growing business.
You would act as the Inside Systems Engineer for the UK Commercial segment, supporting our Inside Regional Account Managers (iRAMs) in driving technical excellence and customer success across the region.
IMPORTANT: Candidates must already be based in the UK with full right to work.
As an Inside Systems Engineer, you will:
- Partner closely with Inside Regional Account Managers to support customers throughout the sales lifecycle, from discovery to technical validation.
- Qualify and assess sales opportunities from a technical standpoint, ensuring alignment with customer needs and Fortinet solutions.
- Serve as the primary technical resource on sales calls, providing clear explanations of features, specifications, integrations, and solution benefits.
- Deliver engaging product demonstrations, whiteboarding sessions, and proof-of-concept (PoC) activities to drive customer understanding and confidence.
- Support customer evaluations through hands-on demos, PoCs, and technical workshops.
- Translate customer business and technical requirements into effective Fortinet architectures and solution proposals.
- Maintain deep expertise across Fortinet’s portfolio, industry trends, and emerging threats, including cloud security, SASE, SD-WAN, SOC technologies, and multi-tenant architectures.
- Act as a trusted advisor to customers and partners, building strong technical relationships and supporting long-term adoption.
- Collaborate cross-functionally with technical support, engineering, and product teams to resolve customer issues and ensure successful solution delivery.
- Support RFI/RFP responses and maintain accurate documentation in Salesforce.
- Contribute to a culture of knowledge-sharing by mentoring partners and colleagues on Fortinet technologies.
We Are Looking For
An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:
- Experience in pre-sales engineering, technical consulting, or a customer-facing technical role.
- Strong understanding of networking and cybersecurity technologies, including Routing, Switching, VPN, LAN/WAN, Network Security, Intrusion Detection, and Anti-Virus.
- Familiarity with modern security architectures such as SASE, SD-WAN, Zero Trust, SOC tools, and cloud security.
- Solid knowledge of DNS, NFS, SMTP, HTTP, TCP/IP, and protocols such as RADIUS, PKI, IKE, L2TP, IPSEC, SSL, SSH, and 802.1Q.
- Experience with Azure, AWS, or Google Cloud is highly desirable.
- Understanding of virtualization technologies such as VMware, Hyper-V, or KVM is a plus.
- Strong communication and presentation skills, with the ability to engage both technical and non-technical audiences.
- A collaborative mindset and the ability to build trusted relationships with customers, partners, and internal teams.
- A desire to contribute to a high-performing, inclusive, and diverse team environment.
- Industry certifications (e.g., NSE, CISSP, CCNP) are advantageous.
Education: Bachelor’s degree or equivalent experience.
Why Join Us
At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
We will only notify shortlisted candidates.
Fortinet will not entertain any unsolicited resumes; please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any agency submit resumes to Fortinet, these resumes, if considered, will be assumed to have been provided free of any related fees or charges.
Role: Inside Systems Engineer Role Overview Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. Our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Systems Engineer to contribute to the success of our rapidly growing business. You would act as the Inside Systems Engineer for the UK Commercial segment, supporting our Inside Regional Account Managers (iRAMs) in driving technical excellence and customer success across the region. IMPORTANT: Candidates must already be based in the UK with full right to work.