Systems Engineer – Operational Technology

Location: Madrid, Spain

Our Team

The Fortinet Systems Engineering team is a group of technically skilled and commercially astute professionals, who are passionate about solving our customer’s challenges through the delivery of industry leading Cybersecurity solutions.

We are looking for an SSE (Specialist Systems Engineer) working in a dedicated overlay Team in Iberia, mainly with our business developers, sales representatives, and field Systems Engineers. The OT SSE main mission will be to support the sales, presales and channel organization in all Operational Technology technical matters regarding PoC’s, pre-sales, sales calls.

Your Key Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint, of Operational Technology and Critical Infrastructure Security Solutions. This could also include the cyber security compliance, laws, regulations, etc. that map to our Fortinet products.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications, and functionality to integration.
• Conversant with Operational Technology, Information Technology, L1 to L7 networking, cyber security applications and solutions.
• Post-sales – acting as trusted advisor for dedicated major accounts and maintain the technical relationship with the customer. Discover opportunities to upsell and cross-sell Fortinet solutions into the customer account
• Generate incremental OT revenue and growth through key partners and the broader channel.
• Establish productive, professional relationships with key personnel, decision makers and influencers in customers, partners, alliances, and Fabric-Ready-Partners.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM.
• Input into the development of ICS oriented solutions and services.
• Identify and drive early engagement/alignment on large OT projects.
• Travel to the different locations of the accounts within Iberia
• Hands-on experience, as well as technical operations, of the Operational Technology/Industrial Control Systems/Supervisory Control and Data Acquisition environments (ICS & SCADA systems, PLCs & RTUs, HMI & Historian, Smart sensors & actuators)
• Experience dealing with industrial clients within one or more sub-industries, such as Power, O&G, Manufacturing, transportation & logistics, or Smart Buildings.
• Experience in technical/pre-sales support as a sales and/or systems engineer
• Experience in LAN/WAN/Internet services administration
• Knowledge of the key Industrial Security Policies, Standards, and Guidelines (IEC 62443, NIST CSF, CIS Top 20, ISO 27XXX, NERC-CIP)
• Familiarity with the common industrial protocols (EthernetIP, Modbus, DNP3 & IEC 104, OPC, …)
• Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Experience with encryption and authentication technologies required
• Experience in building business with customers and partners.
• Excellent written and verbal communication skills and able to speak Spanish and English fluently.
• Excellent presentation skills.
• Excellent planning, organizational and coordination skills.
• Candidate must thrive in a fast-paced, ever-changing environment.
• Competitive, self-starter, team player.
• Willingness to travel within Iberia
• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative, and winning team.
• A market competitive salary package, including stock awards, and opportunity to over-achieve.

Required Skills & Experience

• Hands-on experience, as well as technical operations, of the Operational Technology/Industrial Control Systems/Supervisory Control and Data Acquisition environments (ICS & SCADA systems, PLCs & RTUs, HMI & Historian, Smart sensors & actuators)
• Experience dealing with industrial clients within one or more sub-industries, such as Power, O&G, Manufacturing, transportation & logistics, or Smart Buildings.
• Experience in technical/pre-sales support as a sales and/or systems engineer
• Experience in LAN/WAN/Internet services administration
• Knowledge of the key Industrial Security Policies, Standards, and Guidelines (IEC 62443, NIST CSF, CIS Top 20, ISO 27XXX, NERC-CIP)
• Familiarity with the common industrial protocols (EthernetIP, Modbus, DNP3 & IEC 104, OPC, …)
• Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Experience with encryption and authentication technologies required
• Experience in building business with customers and partners.
• Excellent written and verbal communication skills and able to speak Spanish and English fluently.
• Excellent presentation skills.
• Excellent planning, organizational and coordination skills.
• Candidate must thrive in a fast-paced, ever-changing environment.
• Competitive, self-starter, team player.
• Willingness to travel within Iberia

What you can expect from us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative, and winning team.
• A market competitive salary package, including stock awards, and opportunity to over-achieve.

Fortinet

From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. Today, we secure the largest enterprises, service providers and government organizations around the world.

Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network – today and into the future. We have proven to be a truly innovative technology driven network security company with over 1279 registered Global Patents. This is over 3 times more than our closest most innovative competitor!

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The Fortinet Systems Engineering team is a group of technically skilled and commercially astute professionals, who are passionate about solving our customer’s challenges through the delivery of industry leading Cybersecurity solutions.