Renewal Sales Rep

Lacework

Lacework

Sales & Business Development
Port of Spain, Trinidad and Tobago
Posted on Oct 23, 2025

Skills & Qualifications

  • Sales experience in IT companies
  • Experience with corporate sales
  • Graduate degree
  • Consistent achievement with a background in exceeding quota
  • Knowledge of selling complex systems products.
  • You must be a bi-lingual speaker (English and Spanish).

Job Duties and responsibilities

  • Renewals follow up on the existing customer base and full support from the sales team (mainly Major Account Managers), partners and distributors on this type of sales.
  • Identify cross-sell, up-sell, and up-grade opportunities from the installed base.
  • Give full support to Enterprise and Retail market on Renewals and Technologic Upgrades.
  • Forecasting and account/opportunity detail in Salesforce.com
  • Complete a weekly report with the activities done, including the weekly forecast and commit. Update Salesforce.com for management visibility in territory pipeline.
  • Detect flaws (weak attention from partner to the end user, bad implementation of the Fortinet products, etc.) that end users mentioned during your calls and inform them to the channel manager that corresponds.
  • Weekly calls with Renewal Sales Team and Weekly call with Territory Team.

As a Territory Account Manager you will be assigned to a specific vertical and geographic area in Latin America, in this case Telcos in Mexico. You will follow up on renewal services and generate pipeline throw renewals, identify cross-sell, up-sell and up-grade opportunities from the installed base and interact with the sales team, partners and distributors to identify, develop, accelerate and close transactions together with the Major Account Managers.