Technical Support Mgmt

Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business.

We are looking for a highly skilled and experienced Senior IT Support Technician to serve as the unique IT point of contact in our new warehouse facility in Amsterdam. This role will be vital in providing comprehensive first and second-level support exclusively to our local employees and over 3,000 remote EMEA employees, coordinating closely with other EMEA IT Helpdesk representatives as well as our network and system teams based primarily in France. The ideal candidate will have at least 10 years of IT experience and a proactive approach to troubleshooting and problem resolution.