SRE Specialist 3

We are a service-focused team managing high-traffic, consumer-facing systems deployed globally. Our responsibility spans the full lifecycle of services running on top of OpenStack, Kubernetes, and physical/virtual infrastructure. We own both the operational stability of the services and the automation systems that support them.

We are looking for a hands-on SRE Specialist with DevSecOps mindset who can get things done — someone who combines deep technical expertise with strong ownership and a bias for action. You will help us build, run, and improve the infrastructure and automation that powers our production services, while contributing to the design of a scalable, maintainable DevOps system.

What You’ll Do

Automation & CI/CD

• Build and maintain automation workflows for service and infrastructure operations using Ansible, Bash, or Python.
• Create and optimize CI/CD pipelines with GitLab, enabling safe, reliable, and fast deployments.
• Contribute to our evolving DevOps architecture, identifying gaps and continuously improving efficiency and resilience.

Service Deployment & Operations

• Deploy, manage, and support services running on OpenStack and Kubernetes platforms, along with some on VMware and hardware.
• Troubleshoot service issues across application layers, OS, network, and infrastructure.
• Handle service lifecycle tasks including provisioning, monitoring, patching, and scaling.
• Participate in on-call rotation to ensure 24/7 uptime of critical systems.

Monitoring & Troubleshooting

• Monitor service and system health using tools like Zabbix, Grafana, and the ELK stack.
• Investigate and resolve performance bottlenecks and production incidents.
• Write and maintain documentation for operational procedures, troubleshooting guides, and system workflows.

System & Network Administration

• Administer and troubleshoot Linux servers (Red Hat/CentOS/Ubuntu) and assist with MySQL database support in production environments.
• Manage network-level configurations and problems (IPtables, routing, LDAP, SMTP, DNS, firewall rules etc).
• Handle infrastructure maintenance on OpenStack, Kubernetes, VMware, and physical servers as needed.

• Work with security and compliance teams to prepare for audits, implement required controls, and ensure visibility into operational activities.
• Maintain secure configurations and enforce access control, logging, and change management processes.
• Assist in integrating security practices into CI/CD pipelines (e.g., image/OS hardening, patching and compliance).
• Ensure system changes are documented and traceable to meet compliance needs (e.g., SOC 2, ISO 27001).

What You Bring

• 5+ years of experience in Linux system administration and production environment support.
• Proven ability to manage services in virtualized and containerized environments (especially OpenStack and Kubernetes).
• Strong experience with infrastructure automation tools like Ansible and scripting in Bash or Python.
• Familiarity with building and operating GitLab CI/CD pipelines or similar.
• Solid knowledge of networking fundamentals (TCP/IP, firewalls, DNS, etc.).
• Experience working with monitoring/logging tools (Zabbix, Grafana, ELK, etc.).
• Familiarity with information security principles and experience supporting compliance-driven environments (e.g., SOC 2, ISO 27001).
• Excellent debugging and root cause analysis skills across complex systems.
• A proactive attitude, strong sense of ownership, and ability to work both independently and within a team

Nice to Have

• Experience designing or evolving DevOps systems for service lifecycle management.
• Knowledge of Docker, Git, and software-defined infrastructure tools.
• Experience integrating security tooling (e.g., vulnerability scanners, secret managers, audit logs) into DevOps pipelines.
• Prior experience operating in a 24/7 production support environment.
• Certifications such as:
  • RHCE (Red Hat Certified Engineer)
  • CKA/CKAD (Kubernetes certifications)
  • OpenStack Administrator Certification

Education

• Degree or diploma in Computer Science, Computer Technology, or a related field.

Why Join Us?

• Join a stable, technically strong team with real impact on customer-facing services.
• Work with modern infrastructure and automation technologies.
• Solve meaningful operational challenges at scale.
• Grow with a team that values action, clarity, and continual improvement.