Commercial Agent (Mushrif Mall)

Kavak

Kavak

Abu Dhabi - United Arab Emirates

Posted on Apr 30, 2026

About Us

Who WE are?
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.

But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world.

Today we have more than 180 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market.

Wanna join us on this exciting ride?

Job Description

As a Commercial Agent at our Mushrif Mall kiosk in Abu Dhabi, you will be the face of our company, helping customers navigate the process of buying or selling pre-owned cars.
This role is open to UAE Nationals and focuses on supporting Kavak’s purchase team. You will guide customers through the process of buying or selling pre-owned vehicles while ensuring a seamless and professional customer experience. Your role is essential in building trust, maintaining client relationships, and delivering excellence in automotive retail.

Requirements

  • UAE National with Family Book
  • English proficiency, as well as Arabic.
  • Positive attitude and integrity to build trust and achieve success while offering a jaw-dropping experience to our customers
  • Minimum 1–2 years of experience in Customer facing roles, Call Center, Appointment Coordination, or a related role.
  • Confident using CRM, scheduling tools, and digital communication platforms.
  • Customer-first mindset with a calm, professional, and solution-oriented approach.
  • Team player who collaborates effectively with teams.
  • Excellent verbal and written communication skills
  • A deep understanding of our value proposition and the ability empathise with others
  • Ability to handle rejection, stay motivated, and adapt to changing circumstances

Benefits

  • Life insurance
  • Preferential price for retail cars upon completion of probation period
  • 22 working days of holidays
  • Diverse and inclusive company culture: our team that spans continents, cultures, and backgrounds. This diverse workforce brings together a wealth of ideas and experiences, enriching your professional journey

If you are passionate about delivering exceptional customer experiences, thrive on challenges, and seek to be part of a mission-driven team, KAVAK is the ideal place for you!