Workshop Supervisor - After Sales
Kavak
About Us
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.
But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world.
Today we have more than 180 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market.
Wanna join us on this exciting ride?
Job Description
What will be your mission?
Prepares the team for the upcoming job and allocates job cards to them to align the jobs to the skills set and efficiency level and maximize throughput on time
Reviews pre-order forms to confirm parts requirements are well-matched with the issue on hand and guaranteed to fix the problem
Ensures quality checks are done on finished jobs by the technicians
Prepare quotations. Coordinate with service advisors seeking approval
Reviews workshop figures, such as hours sold, hours worked versus idle hours to monitor progress of operational targets. This includes preparing reports for management discussions
Monitors communication with customers through Service
Monitors and improves the competency of team members. Accountable for the functioning and repairs of tools / equipment being used in the workshop
Requirements
Diploma or equivalent in Mechanical / Automotive or related field
Minimum 5 years’ experience as supervisor in a reputed automotive dealership
Knowledge in mechanical, electrical & body repairs.
Sound technical knowledge in vehicle diagnosis and repair
Good communicator in English; Arabic an advantage
Sound technical knowledge in vehicle diagnosis and repair
Knowledge of technical software
Valid UAE Passenger Bus driver’s license will be an advantage
Ability to think analytically
Planning and organizing